Service Associate (For Pooling)
RCBC
Date: 4 hours ago
City: Makati City
Contract type: Full time
Job Summary
- Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
- Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
- Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
- Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
- Willing to be assigned in the following locations: Sorsogon
- Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
- Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
- Capable in engaging to the business center's clients and offer an excellent customer service and experience.
- Works in a systematic manner to keep up with administrative functions delegated to him/her.
- Graduate of any 4-year course.
- Fresh graduates are welcome to apply.
- An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
- Has controlling and monitoring skills and has a sense of security awareness.
- Empathic and can easily engage with people.
- Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Order to Cash Accountant (North America)
Henkel,
Makati City
1 day ago
About this Position In the role of Order to Cash Accountant for North America, you will play a vital part in ensuring the financial health of our operations by managing day-to-day collection activities and resolving customer account inquiries. This position is essential for maintaining strong relationships with our Sales and Customer Service teams, as you facilitate effective communication and timely...
In-House Collection Associate
Toyota Financial Services Philippines,
Makati City
6 days ago
Job DescriptionHandles and monitors in-house collection follow-up bucket of 1-30 days past due.Negotiates settlement or promise to pay date from past due accounts; advises and counsels clients then recommends actions.Handles in-house collection inquiries of walk-in clients; discusses and explains comprehensively to clients all necessary information.Documents follow-up notes and updates clients profilePrepares input sheets for adjustments and posting of payment and...
Document Management Officer
JDS CONSTRUCTION PHILS., INC.,
Makati City
2 weeks ago
They are responsible for establishing and maintaining systems for organizing, storing, securing, and retrieving an organization's documents, both physical and digital, to ensure efficiency, compliance, and accessibility. They manage electronic document management systems (EDMS) and other data infrastructure, train colleagues, ensure information security, and often play a key role in complying with data privacy regulations. This role requires a blend...
