In-House Collection Associate
Toyota Financial Services Philippines
Date: 2 weeks ago
City: Makati City
Contract type: Full time
Job Description
Benefits
- Handles and monitors in-house collection follow-up bucket of 1-30 days past due.
- Negotiates settlement or promise to pay date from past due accounts; advises and counsels clients then recommends actions.
- Handles in-house collection inquiries of walk-in clients; discusses and explains comprehensively to clients all necessary information.
- Documents follow-up notes and updates clients profile
- Prepares input sheets for adjustments and posting of payment and pay-offs.
- Prepares entries of redeposits of returned checks.
- Analyzes client profile, computes payment dues and prepares order of payment to cashier.
- Obtains complete and updated information of clients credit record; reconciles ledger and payment dues.
- Performs other job related duties as assigned.
- Graduate of a Bachelor's Degree in Business Administration, Marketing or Communications, and other related courses
- With active listening skills, problem solving skills, customer service
- Written and Oral Communication Skills
- Willing to work onsite (Makati Head Office).
Benefits
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
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