In-House Collection Associate

Toyota Financial Services Philippines


Date: 2 hours ago
City: Makati City
Contract type: Full time
Job Description

  • Handles and monitors in-house collection follow-up bucket of 1-30 days past due.
  • Negotiates settlement or promise to pay date from past due accounts; advises and counsels clients then recommends actions.
  • Handles in-house collection inquiries of walk-in clients; discusses and explains comprehensively to clients all necessary information.
  • Documents follow-up notes and updates clients profile
  • Prepares input sheets for adjustments and posting of payment and pay-offs.
  • Prepares entries of redeposits of returned checks.
  • Analyzes client profile, computes payment dues and prepares order of payment to cashier.
  • Obtains complete and updated information of clients credit record; reconciles ledger and payment dues.
  • Performs other job related duties as assigned.

Qualifications

  • Graduate of a Bachelor's Degree in Business Administration, Marketing or Communications, and other related courses
  • With active listening skills, problem solving skills, customer service
  • Written and Oral Communication Skills
  • Willing to work onsite (Makati Head Office).

Job Types: Full-time, Permanent

Benefits

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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