Product Specialist (IoT)

Cartrack


Date: 3 weeks ago
City: Makati City
Contract type: Full time

Who we are looking for?

An energetic leader with in-depth experience in technical support within the SaaS industry who is ready to build an amazing team of passionate colleagues.


Responsibilities

  • Take ownership of projects requiring custom solutions and collaborating with relevant stakeholders.
  • Identifying customer requirements and gathering all relevant details from stakeholders, data sources and suppliers to determine the feasibility of the project.
  • Meet with suppliers to design and source custom products to meet customer requirements.
  • Perform product testing and validation to ensure that the custom solution is reliable, compliant to the necessary standards and meets the customers’ expectations.
  • Lead all CANBUS related work and projects to ensure that CAN data is reversed, captured, and maintained correctly.
  • Provide after-sales support to customers to assist with any technical or product related issues after project completion.


Requirements

  • Bachelor's degree in Engineering or a related field; Master's degree is a plus.
  • Proven experience in product engineering, project management, and working with custom solutions.
  • Strong proficiency in CANBUS protocols, vehicle electronics, and integration.
  • Excellent problem-solving skills and a track record of delivering high-quality solutions under tight deadlines.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams, suppliers, and customers.
  • Ability to adapt to changing project priorities and navigate complex technical challenges.
  • Leadership qualities with the ability to guide and mentor junior team members.
  • Familiarity with wiring diagrams, circuit diagrams and technical drawings.
  • Strong organizational skills and the capability to manage multiple projects simultaneously.


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