Operations Admin/ Scheduler | Work Onsite in Makati City

Cartrack


Date: 2 weeks ago
City: Makati City
Contract type: Full time
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Operations Admin (Scheduler) to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

  • Scheduling with our customers of all installations
  • Manage fast turn around times and ensure installations has short lead times;
  • Handle customers enquiries via inbound calls and email correspondence;
  • Escalates enquiries or issues to relevant departments and ensure proper follow-up;
  • Ensure quality customer service and maintaining good phone etiquette;
  • Provide customer support activities;
  • Quality checking of new processed sales agreement;
  • Assist with any administrative duties and to perform any ad-hoc duties, as and when required.

Requirements

  • Minimum Diploma, or Bachelors degree of any course
  • Project management experience will be beneficial.
  • Open for Fresh Graduates or with 6 months experience in scheduling in logistics/ delivery company/ or any admin related experience.
  • Proficient with Microsoft Office applications, must be skilled in Excel;
  • Excellent communication and interpersonal skills;
  • Willing to render overtime if needed
  • Highly organized and with a sense of urgency;
  • Meticulous and with strong attention to details;
  • A very good understanding of Philippines geography is a preferred
  • Can work onsite in Makati City, NCR

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