Liaison Officer
Maxicare Healthcare Corporation
Date: 1 day ago
City: Makati City
Contract type: Full time
Responsibilities
- Monitors, assesses and evaluates members’ availment of services based on stipulated coverage of the account while obtaining, collecting, collating, processing and reviewing all patient data information from the attending doctors, nurses, patients, charts and other sources of information necessary in adjudicating coverage
- Visits, revisits, contacts, discusses and ensures that inpatient members understand the limits and scope of their insurance benefits
- Coordinates and establishes rapport with affiliated doctors and hospital staff & attends scheduled meetings
- Reviews, resolves, escalates and responds to queries on members’ availing of services
- 1 year experience in customer service
- HMO or Hospital setting is an advatange
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