IT Support Specialist (with Web Development Experience)
Cre8tive Corporate Solutions
Date: 12 hours ago
City: Makati City
Contract type: Full time

Location: Makati City
Work Setup: Full-onsite, Dayshift, Mon-Fri
Overview
We are looking for an IT Support Specialist to join our team, providing hands-on technical support while also contributing to internal web-related tasks. This hybrid role is ideal for someone with a solid foundation in IT support and a working knowledge of web development. You’ll handle day-to-day troubleshooting, system administration, and support user needs across hardware, software, and online platforms.
Key Responsibilities
Benefits
Work Setup: Full-onsite, Dayshift, Mon-Fri
Overview
We are looking for an IT Support Specialist to join our team, providing hands-on technical support while also contributing to internal web-related tasks. This hybrid role is ideal for someone with a solid foundation in IT support and a working knowledge of web development. You’ll handle day-to-day troubleshooting, system administration, and support user needs across hardware, software, and online platforms.
Key Responsibilities
- Provide Level 1 & 2 technical support for workstations, mobile devices, networks, and software.
- Manage user accounts, onboarding/offboarding processes, and IT orientation for new staff.
- Maintain and support Microsoft environments, including Windows 10/11, Office 365, SharePoint, and Teams.
- Assist with setup and management of Microsoft Intune (preferred).
- Handle tickets via phone, in person, or remote tools, ensuring timely and accurate resolution.
- Support and maintain internal websites or portals; assist in minor development tasks and content updates.
- Collaborate with other departments to improve internal web tools and systems.
- 2+ years of experience in IT technical support, preferably in a 2nd-level capacity.
- Proficient with Microsoft technologies (O365, Active Directory, SharePoint, Windows).
- Strong skills in Microsoft Excel, including VBA scripting for reporting.
- Working knowledge of HTML, CSS, and JavaScript.
- Familiarity with at least one backend programming language such as PHP, Python, or .NET.
- Strong communication skills with the ability to explain technical issues clearly to non-technical users.
- Detail-oriented, proactive, and eager to learn new technologies.
Benefits
- Paid training
- Day shift
- Monday to Friday
- 13th month salary
- SharePoint: 2 years (Preferred)
- EXCEL VBA: 2 years (Preferred)
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