IT Support Specialist (with Web Development Experience)

Cre8tive Corporate Solutions


Date: 2 weeks ago
City: Makati City
Contract type: Full time
Location: Makati City

Work Setup: Full-onsite, Dayshift, Mon-Fri

Overview

We are looking for an IT Support Specialist to join our team, providing hands-on technical support while also contributing to internal web-related tasks. This hybrid role is ideal for someone with a solid foundation in IT support and a working knowledge of web development. You’ll handle day-to-day troubleshooting, system administration, and support user needs across hardware, software, and online platforms.

Key Responsibilities

  • Provide Level 1 & 2 technical support for workstations, mobile devices, networks, and software.
  • Manage user accounts, onboarding/offboarding processes, and IT orientation for new staff.
  • Maintain and support Microsoft environments, including Windows 10/11, Office 365, SharePoint, and Teams.
  • Assist with setup and management of Microsoft Intune (preferred).
  • Handle tickets via phone, in person, or remote tools, ensuring timely and accurate resolution.
  • Support and maintain internal websites or portals; assist in minor development tasks and content updates.
  • Collaborate with other departments to improve internal web tools and systems.

Required Skills & Experience

  • 2+ years of experience in IT technical support, preferably in a 2nd-level capacity.
  • Proficient with Microsoft technologies (O365, Active Directory, SharePoint, Windows).
  • Strong skills in Microsoft Excel, including VBA scripting for reporting.
  • Working knowledge of HTML, CSS, and JavaScript.
  • Familiarity with at least one backend programming language such as PHP, Python, or .NET.
  • Strong communication skills with the ability to explain technical issues clearly to non-technical users.
  • Detail-oriented, proactive, and eager to learn new technologies.

Job Types: Full-time, Permanent

Benefits

  • Paid training

Schedule

  • Day shift
  • Monday to Friday

Supplemental Pay

  • 13th month salary

Experience

  • SharePoint: 2 years (Preferred)
  • EXCEL VBA: 2 years (Preferred)

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