IT Solutions Analyst

Job Overview

We are seeking a detail-oriented and knowledgeable Application Support Specialist to support both web and client applications within our dynamic IT team. The ideal candidate will possess a strong foundation in SQL and a basic understanding of application development. They should be eager to learn and proactive in acquiring new skills in a fast-paced environment.

Responsibilities And Duties

• Provide comprehensive support for web and client applications, ensuring optimal performance and user satisfaction.
• Utilize SQL knowledge to manage databases, troubleshoot issues, and implement improvements.
• Collaborate with the development team to understand application features and functionalities.
• Demonstrate a keen eye for detail in all aspects of application support and maintenance.
• Actively seek out new learning opportunities to stay ahead of the latest industry trends and technologies.
• Exhibit an aggressive approach to learning, with a willingness to dive deep into new challenges and quickly adapt to change.
  
  

Qualifications

• Proven experience in supporting web and client applications.
• Strong knowledge of SQL and experience with database management.
• Familiarity with basic principles of application development.
• Exceptional problem-solving skills and attention to detail.
• A self-starter with the ability to work independently and as part of a team.
• Excellent communication skills and a commitment to providing outstanding customer service.
• A passion for learning and a drive to continuously improve both personally and professionally.
  
  

Education And Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in SQL, application development, or related areas are a plus.
  
  

Work Environment: This role operates in a professional office environment and may require occasional after-hours support.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.