Business Process Associate (Mandarin)
Manulife
Date: 2 hours ago
City: Lapu-Lapu City
Contract type: Full time
Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.
Why choose Manulife?
We’re looking for a Business Process Associate - Mandarin to join our team at MBPS. In this role you are responsible for processing, analyzing, and completing financial and non-financial transactions within pre-set service turn-around-time with quality standards. The job purpose is to ensure that the processors can meet individual and team goals in line with the Service Level Agreement (SLA).
Have the skills and knowledge for the job? Learn more about the opening below!
Key Responsibilities
宏利金融集团
宏利金融公司是一家业界领先的国际金融服务集团，致力于帮助客户实现轻松选择，精彩生活。公司总部位于加拿大多伦多，我们在亚洲、加拿大和欧洲地区以宏利的名义运营，在美国地区主要以恒康的名义运营。我们为个人、团体和机构提供财务建议、保险及财富和资产管理解决方案。截至 2022 年底，公司旗下拥有超过 40,000 名员工、逾 116,000 名代理人，以及数以万计的经销合作伙伴，为超过 3,400 万名客户提供服务。截至 2022 年底，公司管理的资产规模达 1.3 万亿加元（1.0 万亿美元），包含 4,000 亿加元（3,000 亿美元）的总投资资产，以及 3,000 亿加元（3,000 亿美元）的独立基金净资产。公司在多伦多、纽约及菲律宾证券交易所以股票代号 MFC 上市，在香港交易所则以股票代号 945 上市。
宏利是平等机会雇主
宏利/恒康包容多元。我们努力吸引、培养和保留与我们服务的客户同样多元化的员工队伍，创造拥抱文化和个体差异的包容性工作环境。我们坚持公平的员工招聘、保留、晋升和薪酬发放制度，在管理我们所有实践和计划的过程中，不因种族、出身、出生地、肤色、种族本源、公民身份、宗教或宗教信仰、宗派、性别（包括妊娠期和妊娠期疾病）、性取向、遗传特征、退伍军人身份、性别认同、性别表现、年龄、婚姻状况、家庭状况、残疾或其他任何受适用法律保护的理由歧视任何人。
我们的首要任务是消除障碍，为员工提供平等就业机会。在工作申请过程中，人力资源部代表将为申请人提供合理便利条件。 申请便利条件过程中提供的所有信息均会以符合适用法律和宏利政策的方式存储和使用。 如需在工作申请过程中申请合理便利条件，请联系 [email protected]
Working Arrangement
混合办公
Why choose Manulife?
- Competitive Salary packages and performance bonuses
- Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
- Retirement savings benefit
- Rewarding culture that values wellness and well-being
- Performance Bonus
- Global network of industry experts
- Extensive training resources
We’re looking for a Business Process Associate - Mandarin to join our team at MBPS. In this role you are responsible for processing, analyzing, and completing financial and non-financial transactions within pre-set service turn-around-time with quality standards. The job purpose is to ensure that the processors can meet individual and team goals in line with the Service Level Agreement (SLA).
Have the skills and knowledge for the job? Learn more about the opening below!
Key Responsibilities
- Responsible for data entry of transactions with utmost attention to quality and quantity
- Ensure completeness of all submitted documents and obtain missing information and invoices from medical providers as necessary
- Process and capture information to system according to established methods and procedures
- Perform thorough checking for every case and eliminate financial errors
- Render overtime work on a daily basis during high volume week
- Bachelor's Degree holders are welcome to apply, no prior experience is required
- High proficiency in Mandarin is required, in both reading and writing
- Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
- Minimum Skills to Hire/Must Haves:
- Experience in medical adjudication, claims processing, data entry, and back-office support
- Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)
宏利金融集团
宏利金融公司是一家业界领先的国际金融服务集团，致力于帮助客户实现轻松选择，精彩生活。公司总部位于加拿大多伦多，我们在亚洲、加拿大和欧洲地区以宏利的名义运营，在美国地区主要以恒康的名义运营。我们为个人、团体和机构提供财务建议、保险及财富和资产管理解决方案。截至 2022 年底，公司旗下拥有超过 40,000 名员工、逾 116,000 名代理人，以及数以万计的经销合作伙伴，为超过 3,400 万名客户提供服务。截至 2022 年底，公司管理的资产规模达 1.3 万亿加元（1.0 万亿美元），包含 4,000 亿加元（3,000 亿美元）的总投资资产，以及 3,000 亿加元（3,000 亿美元）的独立基金净资产。公司在多伦多、纽约及菲律宾证券交易所以股票代号 MFC 上市，在香港交易所则以股票代号 945 上市。
宏利是平等机会雇主
宏利/恒康包容多元。我们努力吸引、培养和保留与我们服务的客户同样多元化的员工队伍，创造拥抱文化和个体差异的包容性工作环境。我们坚持公平的员工招聘、保留、晋升和薪酬发放制度，在管理我们所有实践和计划的过程中，不因种族、出身、出生地、肤色、种族本源、公民身份、宗教或宗教信仰、宗派、性别（包括妊娠期和妊娠期疾病）、性取向、遗传特征、退伍军人身份、性别认同、性别表现、年龄、婚姻状况、家庭状况、残疾或其他任何受适用法律保护的理由歧视任何人。
我们的首要任务是消除障碍，为员工提供平等就业机会。在工作申请过程中，人力资源部代表将为申请人提供合理便利条件。 申请便利条件过程中提供的所有信息均会以符合适用法律和宏利政策的方式存储和使用。 如需在工作申请过程中申请合理便利条件，请联系 [email protected]
Working Arrangement
混合办公
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