BI Associate (TCF)

Concentrix


Date: 1 hour ago
City: Makati City
Contract type: Full time
Would be involved in End-to-End lifecycle of the Dashboard / reports:

  • Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
  • Support gathering requirements and Consultation / Solution Design.
  • Should be able to communicate effectively during the development phase.
  • Conducts and leads UAT, Troubleshooting and Resolution.
  • End-user Engagement: Communication and Education.
  • Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.

: Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management – analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.

: Package information to drive forward actionable insights.

  • Leverage data and information structure to ensure - single source of truth.
  • Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
  • Ensure data accuracy, timeliness and validation prior to presentation.
  • Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.
  • Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
  • Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
  • Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive

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