Account Specialist (HMO company)

Dempsey Resource Management


Date: 14 hours ago
City: Makati City
Contract type: Full time
  • Provides direct, client-facing support for day-to-day account servicing needs
  • Ensures smooth and accurate handling of account setup, updates, and maintenance
  • Responds to client inquiries and concerns in a timely and professional manner
  • Engages proactively with clients to support membership retention and renewals
  • Coordinates closely with internal teams to deliver seamless client experience
  • Contributes to enhancing client satisfaction and building long-term relationships

Qualifications

  • Bachelor’s degree holder / College Graduate.
  • At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries. Open for interested newbies.
  • Proven skills in account management, including client relationship building, issue

resolution, and retention strategies.

  • Strong customer service orientation and problem-solving skills.
  • Excellent verbal and written communication skills.
  • High attention to detail and strong organizational abilities.
  • Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.
  • Ability to handle multiple accounts and meet deadlines in a fast-paced environment.
  • Holds a valid driver’s license and is able to drive as needed for client servicing activities.
  • Willing to work on-site

Others

  • Preferably a graduate in Business Administration, Marketing, Healthcare, or related fields.

Salary

18,000

Work Schedule

Monday - Friday

Working Hours

8:30AM - 5:30PM

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