Account Executive

Job Description

Duties

• Effectively work with multiple accounts serving as the main point of contact for clients on project concerns & needs.

• Ensure timely and successful delivery of solutions/recommendations according to customer needs.

• Continuously build and strengthen client relationships to achieve long-term partnerships

• Handle customer inquiries and requests promptly.

• Maintain accurate client records, keeping track of any contract updates and renewals

• Develop a thorough understanding of our service offerings and client needs to better upsell and create project recommendations to clients

• Actively participate in regular meetings with team members to review project progress and explore improvement opportunities.

• Generate progress reports as required by clients and senior leadership.

• Forecast and track account metrics and KPI/KRA. 

• Stay updated on industry knowledge and trends.

• Perform other duties that may be assigned by the management from time to time.

Qualifications

• At least 3 years experience in Sales

• Self-motivated and results-driven

• Strong critical thinking and problem-solving abilities

• Track record of achieving or exceeding quotas and receiving positive customer feedback.

• A deep understanding of Out-of-Home and Digital Out-Of-Home (OOH/DOOH) platforms is a definite advantage but not required.

• Strong written and verbal communication skills at all organizational levels with ability to multi-task

• Organized and keen attention to detail.

• Excellent listening, negotiation, and presentation skills.

• Proficiency with common customer success and relationship management software like Gainsight, and Salesforce.

• Skills in using MS Office application

• Salary Range: ₱23,000-₱25,000