Warehouse Support Specialist - Graveyard Shift

Dempsey Resource Management


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Qualifications

  • Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage
  • Good at data entry and data analysis
  • At least 1 year of experience in analyzing data or generating reports using MS Excel
  • Confident in speaking American English and good at writing emails
  • Ability to multitask
  • Good knowledge of how to use the computer and navigate the internet
  • Great contributor even on matters outside his/her scope
  • Detail-oriented and highly organized
  • Willing to work on-site at night shifts

Responsibilities

  • Responsible for the documentation and processing of orders in the US warehouse and

monitoring their status.

  • Liaises with Customer Service and other departments to resolve order concerns.
  • Performs projects such as pre-processing, purchasing shipping of items, and changing package

sizes.

  • Files and reconciles FBA lost/damage reimbursement claims.
  • Processes returns and refunds.
  • Monitors and tracks orders.
  • Updates warehouse-related trackers and spreadsheets.
  • Creates, modifies, troubleshoots, and updates robots used in the warehouse.
  • Performs other related tasks as assigned by the Manager.

Employment Type: Full Time

Schedule: Graveyard Shift

Cebu / Baybay Site: Full Onsite

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