Customer Service Representative (Home Security Account) Voice
Talent Outsourcing Channel Solutions
Date: 3 weeks ago
City: Cebu City
Contract type: Full time

We are seeking a Customer Service Representative to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and coordinate with field technicians for on-site support when needed.
Qualifications
At least HS Grad (old curriculum) / SHS Grad
With/without BPO experience
Excellent Communication Skills
Willing to work onsite
Amenable to process their application as soon as possible
Perks And Benefits
Qualifications
At least HS Grad (old curriculum) / SHS Grad
With/without BPO experience
Excellent Communication Skills
Willing to work onsite
Amenable to process their application as soon as possible
Perks And Benefits
- Salary plus high Incentives
- Paid training
- HMO benefits
- Government mandated benefits
- Paid leaves and many more"
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