Waiter
Melco Resorts & Entertainment
Date: 6 days ago
City: Manila
Contract type: Full time
REQ12329 Waiter (Open)
Position Summary
The Waiter is accountable to complete all assigned tasks with the highest level of service quality.
Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company.
Primary Responsibilities
Experience
Position Summary
The Waiter is accountable to complete all assigned tasks with the highest level of service quality.
Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company.
Primary Responsibilities
- Always greets guests promptly in a warm and friendly manner
- Establishes immediate eye contact and smiles with guest
- Always thank and farewells guests conveying anticipation for their next visit
- Establishes rapport with guests to build guest loyal and gathers constructive feedback to ensure satisfaction of every individual of guest
- Remains friendly and flamboyant as an individual
- Maintains the conversation and do not exposes any sensitive topics to the guest
- Ensures that brand standards are consistently implemented.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Exhibits a thorough knowledge of menu and presentation standards and sound knowledge of beverages preparation techniques
- Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house.
- Prepares and assembles orders in sequence and makes quality checks before service
- Applies food and beverage service techniques correctly at all times, serves items with enthusiasm
- Completes the daily responsibilities that are set for each individual shift Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
- Recognizes the step of the billing process
- Anticipates for any unexpected guest need and reacts promptly
- Communicates effectively to know the daily task assign
- Maintains back up supplies stock for the daily operations and anticipates busy demands
- Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.
- Ensures high standards of personal presentation and grooming.
- Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
- Attends training sessions and meetings as and when required.
- Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements
Experience
- Experience in Food and Beverages, 5 star international hotels/resorts, and/or in freestanding restaurants is an advantage
- Fresh graduates are welcome
- Preferably a Diploma holder in Hospitality Business Management or any related course
- Has effective time management, task management and communication Good command in both spoken and written English.
- Passionate
- Organized
- Innovative
- Customer-orientated
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Billing Associate
SeaMoney,
Manila
23 hours ago
Job DescriptionPrepares timely and accurate billings for Partner BrandsNotifies Brands of Amounts due from their participation in SPayLater CampaignsCoordinates with Brand PICs and internal stakeholders for resolution of billing and payment concernsEndorses accounts for payment processingPrepares Monthly Collection reports for Management and FinanceEvaluates collectibility of receivables and endorses accounts for write-offRequirementsBachelor's Degree in Business Management or related courseAt least 5...
SCommerce - Dispute Analyst
Shopee,
Manila
1 day ago
Job DescriptionAssist in managing FBS disputes on behalf of sellers on time.Validate appropriate data from the system, analyze proof, and collect evidence to ensure a proper course of action is being pursued.Ensure accurate and appropriate responses to disputes.Assist in RO CreationAssisting OSG concerns via IHT and tracker.Escalations via email across SBS shops and other stakeholdersTo consolidate all switching orders with...
Graduate Renewable Energy Engineer
Arup,
Manila
3 days ago
A Future with purpose At Arup we’re dedicated to sustainable development and to do socially useful work that has meaning. Our purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.We solve the world's most complex problems and deliver what seems impossible. We explore challenges with curiosity and creativity...
