SCommerce - Dispute Analyst
Shopee
Date: 9 hours ago
City: Manila
Contract type: Full time
Job Description
- Assist in managing FBS disputes on behalf of sellers on time.
- Validate appropriate data from the system, analyze proof, and collect evidence to ensure a proper course of action is being pursued.
- Ensure accurate and appropriate responses to disputes.
- Assist in RO Creation
- Assisting OSG concerns via IHT and tracker.
- Escalations via email across SBS shops and other stakeholders
- To consolidate all switching orders with the corresponding SKU for reconciliation purposes
- At least college level (undergraduate/graduate)
- Strong computer skills required
- Proficiency in MS Office and Google Docs preferred
- Experience in disputes or payments industry is preferred
- Good communication skills
- Detail-oriented and results-driven
- Ability to resolve conflict
- Ability to analyze information, think through difficult problems, and make critical decisions based on limited information
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Graduate Renewable Energy Engineer
Arup,
Manila
2 days ago
A Future with purpose At Arup we’re dedicated to sustainable development and to do socially useful work that has meaning. Our purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.We solve the world's most complex problems and deliver what seems impossible. We explore challenges with curiosity and creativity...
Reservations Officer
Filinvest Development Corporation,
Manila
2 days ago
Job Openings Reservations OfficerAbout The Job Reservations OfficerFILINVEST COMPANY: HOSPITALITY ENTERPRISE RESOURCES CORP.Position SummaryThe Reservations Officer supervises the reservation functions for the hotels ensuring that all reservations are processed in a pleasant, professional and efficient manner. Manages and coordinates activities of reservations team members providing reservations and customer service skills. Achieving customer satisfaction and room revenue goals while talking to...
Warehouse Manager - SCommerce (Bulacan)
Sea,
Manila
6 days ago
Job Description:Oversee the overall warehouse operationsStrategically manage warehouse in compliance with company’s policies and visionConduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local marketManages various analyses – including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and moreOversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs...
