Vice President External Investigative Reporting (EIR) Quality Assurance

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager External Investigative Reporting Quality Assurance (Internal), Vice President External Investigative Reporting (EIR) Quality Assurance (External).

The jobholder is primarily responsible for the completion of the quality assurance review of Financial Crime Investigations conducted by the Triage Team, External Investigative Reporting (EIR) Team, Major Investigations Team, or other stakeholders to ensure that the activities subject of the quality assurance are conducted in line with HSBC’s Global Quality Assurance (QA) Instructions and target operating model.

In this role, you will:

• Perform quality assurance reviews on Financial Crime Investigations on a sampling basis. QA scope includes: Closed External Investigative Reporting (EIR) Investigations and SARs/STRs filed; Closed and Rejected cases by Triage; Closed Major Investigations; Discounted Enhanced Transaction Monitoring Alerts; and Global Banking & Markets Interim Solution (GBMIS) Alerts
• Monitor Financial Crime Investigations quality, prepare MI and provide regular reporting to country management and relevant governance committees:
• Provide feedback and utilize MI to educate and drive quality improvements in Financial Crime Investigations through Quality Forums / Learning Sessions;
• Conduct measures (ie training, closer monitoring where required) in order to bring or ensure that the quality of the investigations conducted are within the acceptable QA Key Performance Indicators (KPIs);
• Undertake local ad hoc projects, reviews and monitoring as requested by the Country Head of Financial Crime;
• Coordinate between Compliance Advisory, Regulatory Conduct, Global Businesses, Risk, Technology, and Legal, and others as appropriate in the Philippines.
• Conduct Quality Forums / Learning Sessions to the Financial Crime Investigations teams on a monthly basis to discuss the results of the QA performed and any significant Financial Crime Risk developments for the knowledge of the investigators.
• Motivate and develop an effective team through communication, cultivate an environment that supports diversity and reflects the HSBC brand and improves employee engagement.

To be successful in this role, you should meet the following requirements:

• Experience in investigative work preferred, ideally including transaction monitoring and customer screening.
• Experience in writing reports to identify Financial Crime risks and/or SAR/STR reporting.
• Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted behavior, including transactional profile, against expectation established from CDD data.
• Basic knowledge of proceeds of crime legislation, associated AML regulation and guidance.
• Good working knowledge of AML within the financial services industry. Universal banking experience an advantage.
• Good communicator with strong inter-personal, presentation and organizational skills.
• Prior regulatory or law enforcement investigations experience advantageous.
• ACAMS or ICA ML/FCC qualifications preferred.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

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Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines