Systems Engineer

We are seeking a skilled and reliable IT Support Specialist to manage, maintain, and troubleshoot the personal computers (PCs) and peripherals for our MM/VISMIN branches. In this role, you will be responsible for providing technical support, ensuring seamless network connectivity, and resolving operational issues related to LAN, WAN, and telecom systems. Your ability to analyze and solve technical problems, combined with strong communication skills, will be crucial to the success of this role.

As part of a dynamic IT support team, you will also assist with the maintenance and installation of essential hardware and network systems, contributing to the efficiency of our IT infrastructure across multiple branches.

Job Description

• PC and Peripherals Hardware and Software Support.
• Management of personal computers and peripherals in the MM/VISMIN areas/branches.
• Supports in the maintenance of PC’s and peripherals.
• Coordination with the branches and internal department for technical support.
• Provides technical support in the datacom and pabx requirement of MM/VISMIN branches.
• Installs and maintains in-house LAN cables of the branches.
• Configures network devices such as router, hubs, switches and remote access server.
• Identifies, isolates, troubleshoots and resolves operational problems related to LAN / WAN systems.
• Performs LAN to LAN and dial-up solutions to resolve branch connection problem.
• Perform field service for UPS, AVR and pabx problems of the branches.
• Analytical Thinking: Identifying issues, analyzing system logs, and determining the root causes of system failures or inefficiencies.
• Decision-Making: Evaluating different approaches and making informed decisions about system design, upgrades, or fixes.
• Negotiation: Reaching compromises on project scope, timelines, or resources, balancing technical constraints with business needs.
• Technical Communication: Ability to clearly explain complex technical concepts to non-technical stakeholders (e.g., clients, managers, or end users) in a way they can understand.
  
  

Why Join Us?

• Work with a team of talented professionals in a collaborative environment.
• Access to the latest tools and technologies to innovate and grow.
• Opportunities for career advancement and continuous learning.
• Competitive compensation, benefits, with remote work set-up.
  
  

About Eastvantage

At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we provide purpose-built solutions in the areas of software development, technology support, customer relationship management, and a variety of business support functions. The inspiration extends to measurable outcomes through 24/7 service delivery in 13 languages from our offices in the Philippines, India, Vietnam, Morocco, and Bulgaria. Visit eastvantage.com to discover how we can help you succeed. For regular updates on the ongoing requisitions, please follow our careers page.