Servicedesk cum Quality Analyst - Batangas (ASAP)

NTT Philippines Digital Business Solutions, Inc.


Date: 3 weeks ago
City: Batangas
Contract type: Full time
  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Must have IT support background that understand the QA context in a helpdesk environment.
  • At least a year experience as Servicedesk/ Helpdesk Support.
  • With ITSM ticketing experience
  • Should have analytical and reasoning skills
  • Ability to create weekly and monthly quality reports for the management review
  • Expertise in Microsoft Excel (Pivot table) & PowerPoint
  • Collaborate well & effective communicator at all levels
  • Should have effective coaching skills
  • Applicants must be willing to work in Tanuan, Batangas
  • Can start ASAP!!

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