Service Officer
RCBC
Date: 10 hours ago
City: Manila
Contract type: Full time
Job Summary
- Ensures strict implementation and consistent compliance to the Bank's policies and procedures, BSP/AMLA regulations and other external regulatory rules. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
- Willing to be assigned in the following location/s: Noveleta
- Supports the Service Manager in managing the branch operations with particular focus on vault/ATM cash level, vault operations and tellering functions.
- Ensures BC compliance to all regulatory and internal policies and procedures.
- Analyzes and executes service tasks geared towards increasing deposits, fees and revenues from bank products, Cross Selling referrals and other business initiatives.
- Responsible for managing the risk area with the goal of eliminating errors/lapses/irregularities that could result to reputational, monetary and other risks and/or possible financial losses.
- Supports the Service Manager (SM) in achieving the Business Center service standards by providing excellent service, fast turnaround time and error free processing for total client satisfaction.
- Manages and ensures that all productivity and administrative matters are within the set guidelines, policies, budgets and limits.
- Coaches and mentors Service Associates to ensure that BC associates are trained properly in accordance to expectations of Management.
- Someone with the skills to stay focused and determined through highly strenuos time, their abilities to stay organized and tolerance against stress keeps them highly motivated which results in finishing their works on time.
- At least a 4 year graduate with a degree on business or a service industry oriented course.
- With extensive knowledge in bank policies and procedures for branch operations.
- An advantage if with sales/ marketing experience in a bank.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Reserve Officer
RCBC,
Manila
10 hours ago
Job SummaryAssumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures, BSP/AMLA regulations and other external regulatory rules of the Bank. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.How will you contribute?Assumes the position of Service Manager (SM), Service Officer (SO),...
Validation Analyst
Thermo Fisher Scientific,
Manila
1 day ago
Work Schedule Standard (Mon-Fri)
Environmental Conditions Office
Job Description
Job Description
Purpose:
Provides essential business and system support for software systems and laboratory instrumentation. Collaborates with various departments to initiate and complete performance qualification (PQ) validation, facilitating the validation process and implementing system upgrades.
Essential Functions:
Participate as a validation representative at project team meetings, completing assigned action items. Provide...
Sales Operations Manager | Work From Home
Aux,
Manila
1 week ago
This is for a fast-growing, celebrity-owned protein snack brand in the U.S. redefining what snacking can be — clean, craveable, and packed with protein. Backed by seasoned CPG operators, our client is scaling rapidly with national retail distribution and bold innovation.As Sales Operations Manager, you’ll be responsible for driving efficiency and accuracy across the sales function. You’ll own the systems,...
