Service Manager
Sprout Solutions
Date: 19 hours ago
City: Quezon City
Contract type: Full time
Key Responsibilities
Lead and manage the nationwide after-sales service team (~15 staff)
Oversee repair and maintenance of all agricultural machinery under service
Ensure service jobs are completed on time, with accurate reporting
Monitor and improve customer satisfaction and response times
Coordinate with suppliers for spare parts and warranty claims
Train and mentor technicians; develop skill improvement plans
Manage service scheduling during peak agricultural seasons
Travel to client sites and service hubs to oversee operations and quality
Improve existing policies and SOPs for faster, more efficient service
Use Odoo (or similar systems) to track jobs, parts, and performance metrics
Minimum Qualifications
Education: Bachelor’s degree in Agricultural Engineering, Industrial Technology, or related field
Certifications: Service Management certification preferred
Proven experience managing field service teams and improving service processes
Agricultural machinery, heavy equipment, or technical services background preferred
Must have a valid driver’s license and be willing to travel frequently nationwide
Strong leadership, problem-solving, and communication skills
Familiarity with ERP/CRM systems (Odoo experience a plus)
Lead and manage the nationwide after-sales service team (~15 staff)
Oversee repair and maintenance of all agricultural machinery under service
Ensure service jobs are completed on time, with accurate reporting
Monitor and improve customer satisfaction and response times
Coordinate with suppliers for spare parts and warranty claims
Train and mentor technicians; develop skill improvement plans
Manage service scheduling during peak agricultural seasons
Travel to client sites and service hubs to oversee operations and quality
Improve existing policies and SOPs for faster, more efficient service
Use Odoo (or similar systems) to track jobs, parts, and performance metrics
Minimum Qualifications
Education: Bachelor’s degree in Agricultural Engineering, Industrial Technology, or related field
Certifications: Service Management certification preferred
Proven experience managing field service teams and improving service processes
Agricultural machinery, heavy equipment, or technical services background preferred
Must have a valid driver’s license and be willing to travel frequently nationwide
Strong leadership, problem-solving, and communication skills
Familiarity with ERP/CRM systems (Odoo experience a plus)
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
VP for Finance and Administration
Tap Growth ai,
Quezon City
1 day ago
We're Hiring: VP for Finance and Administration! We are seeking an experienced and strategic VP for Finance and Administration to lead our financial operations and administrative functions. The ideal candidate will have extensive experience in financial management, strategic planning, and organizational leadership to drive business growth and operational excellence. Location: Quezon City, Philippines Work Mode: Work From Office Role: VP...
US Recruiter
MicroSourcing,
Quezon City
2 days ago
Work Set-up: Hybrid Work Location: Eastwood, Quezon City Work Schedule: Monday - Friday (Night Shift)Occupational Summary: The primary responsibility of the Senior Recruiter role is to build and maintain a pipeline of qualified, diverse talent for an assigned department(s) and act as a talent expert and advisor for Hiring Managers.Work Environment Summary:This position is required to work a flexible 40...
Data Analyst
MicroSourcing,
Quezon City
2 days ago
Work Set-up: HybridWork Location: Eastwood, Quezon CityWork Schedule: Mon-Fri (Night Shift)Job DetailsCollect, organize, and analyze customer data from various sources.Enrich data using technology and manual data capture.Maintain and update customer databases, ensuring data accuracy and integrity.Collaborate with marketing, sales, and customer service teams to understand data needs and provide relevant data support.Develop and implement data collection systems and strategies to...