["Customer Service Representative","Customer Service Representative"]

Probe Group


Date: 3 weeks ago
City: Quezon City
Contract type: Full time
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Job Description

Accountability and Dependability

  • Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.

Multi-Tasking And Navigation Skills

  • Uses multi-tasking skills to perform tasks while doing multiple tasks while ensuring excellent delivery.

Mathematical Reasoning

  • Uses mathematical techniques to calculate data or solve practical problems.

Customer Focus

  • Builds and maintains customer satisfaction with the products and services offered by the organization.

Adaptability and Flexibility

  • Adapts to changing business needs, conditions, and work responsibilities.

Communication Skills (Verbal And Written)

  • Understands and learns from what others say;
  • Grasps the meaning of information written in English and applies it to work situations;
  • Conveys ideas and facts orally using language the audience will best understand.
  • Languages: English
  • Conveys ideas and facts in writing using language the reader will best understand.

Analytical Thinking

  • Examine data to grasp issues, draw conclusions and find resolutions.

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Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.

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Life at Probe Group

Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.

Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.

Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.

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