Senior Policy Officer

Primary Details

Time Type: Full time



Worker Type: Employee

The purpose of this role is to provide technical support to the team, act as a subject matter expert on specific processes, prioritise tasks effectively, and deliver work with high quality performance and accuracy to assist the team leader.

Responsibilities:

• Delivery of assigned work to a high quality in line with appropriate standards, scheduled completion dates and prioritisation.
• Comply with provided legislation, industry codes, company policies and procedures.
• Adherence to and ensuring all processing is accurate and within organisational policies, processes, and procedures as applicable to the role.
• Build and maintain effective partnerships with local and onshore stakeholders.
• Proactively assist in the identification of critical and non-critical service delivery performance issues and improvement opportunities related to tasks given.
  
  
  
  

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience.
  
  
  
  

Preferred Work Experience includes:

• Experience in BPO industry.
• Experience working in shifting schedules.
  
  
  
  

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.
  
  
  
  

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

US Only Disclaimer:

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Skills:

Adaptability, Collaboration Tools, Communication, Critical Thinking, Detail-Oriented, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Management, Presenting with Impact, Pricing Strategies, Risk Assessments, Risk Management, Strategic Thinking, Technical Support

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.