Senior Executive, Sales Operation

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

The Senior Executive, Sales Operation will support the key account sales force in delivering profitable, sustainable market share and net sales growth by offering reliable, relevant, and competitive service levels to assigned Key Accounts. The main key responsibilities are as below:

• To support the implementation of the strategy for the Customer Service function with the aim of effectively and efficiently providing best in class service standards to all accounts
• To ensure market competitive reliability and responsiveness to assigned Key Accounts in regards to order entry support, order book deliveries and conversions, complaints, and returns etc.
• To facilitate cross-functional alignment and communication between key stakeholders – Key Account team, Purchasing, Demand Planning, Operations and IT – ensuring assigned account needs and requirements are addressed
• To support the Customer Service team in relevant reporting generating insight and transparency to the sales performance for related accounts – order book, forecasting, and budget compliance/achievement.
• To measure progress on own KPIs and ensure continuous improvement in PUMA account management and service levels
  
  

YOUR TALENT:

• Diploma/Degree in Business Administration or equivalent ideally focuses on sales, supply chain, or finance
• Min 3-4 years of experience managing sales backend function or customer service in supporting key account management
• Possess good analytical and forecasting skills including attention to detail
• Proficient in Ms Office including advanced skills in Ms Excel
  
  

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.