SalesForce Admin Assistant - REMOTE

Gordian Staffing, A New Way Of HR

Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarters is in Omaha, Nebraska. Abroad, we have offices in Guadalajara and Mexico City. We are looking for someone to support one of our customers in The USA.

The Sales Assistant will provide comprehensive support to the sales team, ensuring the smooth operation of the sales department within salesforce and other areas when needed. This role involves clear communication with sales directors and utilizing Salesforce to maintain accurate records and generate reports. The ideal candidate will possess strong organizational skills, excellent attention to detail, and proficiency in Salesforce.

Activities:

• Assist the sales team with daily administrative tasks.
• Ensure timely and accurate entry of sales data into Salesforce.
• Coordinate with Director of Sales on current pipelines and status in Salesforce..
• Maintain and update customer records in Salesforce.
• Respond to customer inquiries and provide exceptional customer service.
• Assist in resolving customer issues and complaints if/when needed
• Manage and maintain Salesforce database, ensuring data integrity and accuracy.
• Generate sales reports and dashboards using Salesforce.
• Schedule and coordinate sales meetings, appointments, and events if requested.
• Assist in the preparation of sales presentations and proposals if requested.

Schedule:

Monday to Friday

• Standard Schedule : 23:00 -08:00 Manila time zone
• Daylight saving in the US : 22:00 - 07:00 Manila time zone

CANDIDATES MUST BE WITHIN THE METRO MANILA AREA TO APPLY FOR THIS POSITION.

We Offer:

• Competitive Salary (According to experience).
• Remote Work
• 13th Month
• Monthly bonus for medical care
• Holiday bonus

MIN REQUIREMENTS:

Minimum requirement

• MUST: Advanced English level (Strong communication skills: writing and speaking).
• SALESFORCE EXPERIENCE
• High School diploma, BA is a plus
• At least 1-2 years of previous experience
• Proficiency in Salesforce
• Commitment to providing high-quality customer service
• Typing: 30 - 40 WPM

Basic Personal Equipment :

• Operating systems: Windows 10/11 or MacOS
• CPU: 1.8 GHz
• RAM: 2 GB
• Hard drive: 128 GB (preferably Solid State Drive)
• 50 Mbps Internet speed