Sr. Associate Manager – Sourcing and Procurement (Non-Tech)

Company Description

Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients’ customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous, relevant, predictive and frictionless. As an early pioneer in robotic automation, we added to our core through steady investment and acquiring key capabilities. Our design capabilities marry human insight, design-thinking, and process engineering. To make these designs come to life as envisioned by our designers, we employ the latest in robotic automation, conversational AI techniques with a range of AI-ML enhanced products and cloud-based platforms.

We believe that the best relationships come from trust and value. In addition to delivering exceptionally engineered experiences, we help our clients improve their productivity, reduce costs, enhance customer loyalty, build additional revenues, reduce time-to-market and efficiently enter new markets. We also stand by our results.

We work with clients across industries, including Banking, Financial Services and Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, and Technology, as well as Travel, Hospitality and Logistics.

Our digital backbone spans 144 countries around the world, with 61 delivery centers across 19 countries, handling over 43 million transactions a month for approximately 70 clients. We are a team of 38,000 global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

Job Description

Sutherland is seeking a dynamic and goal-oriented person to join us as Associate Manager / Sr. Associate Manager for Global Strategic Sourcing & Procurement (Non-Technology Sourcing). The Sr. Associate Manager will be responsible for supporting the requirements under the HR & Marketing Category for Philippines, Malaysia, and China. He or She will be engaging with various stakeholders across the enterprise in different regions and time zones.

The Sr. Associate Manager role will be responsible for the following:

• Source for new vendors to support the Usergroup's requirements.
• Facilitate accreditation of new vendors and/or re-accreditation of existing vendors.
• Assists and provide guidance to the vendors on how to register in Ariba system.
• Assists in processing contracts that are either new or for renewals.
• Conduct biddings, request for information (RFI), request for quotations (RFQ), request for proposals (RFP).
• Deliver savings based on target.
• Review and/or approve Purchase Requisitions (PR) in Ariba system.
• Provide guidance to the Requesters on the PR-PO process.
• Collaborate, develop, and maintain relationships with key stakeholders.
  
  

Qualifications

• Bachelor’s degree.
• Certifications in Procurement (e.g. CPP, CPSM, etc.) would be an advantage.
• At least 5 years of working experience in handling procurement transactions preferably in a BPO company.
• Ability to think strategically and innovatively.
• Highly motivated to take ownership and drive initiatives with minimal direction.
• Flexible and can adapt to changing business requirements.
• Experience in change management, stakeholder management, and influencing people without authority.
• Strong oral and written communication, interpersonal, presentation and organization skills.
• Excellent communication skills with all levels of staff, management, and senior leadership.
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.