Procure to Pay Manager

As the PTP Manager, you will lead an offsite team to ensure the smooth execution of procure-to-pay processes in a dynamic, high-growth environment. This role demands strong leadership, process oversight, and the ability to manage high volumes of procurement and accounts payable tasks with a focus on operational excellence and compliance.

The successful candidate for this position will be highly motivated, prepared to adapt to a fast-paced environment, and possess experience in the software industry. They will also have a strong understanding of procure-to-pay (P2P), travel and expense (T&E) processes, and a solid accounting foundation, preferably with a CPA or equivalent qualification.

DETAILED DUTIES AND RESPONSIBILITIES

Team Leadership:

• As the onsite manager, manage and mentor a growing offshore team, ensuring high performance in PTP operations.
• Regularly assess team workload and productivity, providing support and guidance as needed.

End-to-End PTP Oversight:

• Oversee the full PTP cycle, including PO creation, invoice processing, and payment execution.
• Ensure compliance with company policies and drive continuous improvements in efficiency and accuracy.

Process Compliance & Optimization:

• Monitor team adherence to PTP processes and SLAs, and identify areas for improvement.
• Implement process changes and best practices to optimize workflow and reduce cycle times.

Vendor & Stakeholder Management:

• Support vendor-related queries, ensuring timely onboarding and issue resolution.
• Collaborate with cross-functional teams, including procurement and finance, to resolve escalations and ensure smooth transactions.

Reporting & Data Accuracy:

• Ensure accurate tracking of key PTP metrics, including PO cycle time, invoice & expense processing times, vendor compliance, and travel exception management.
• Provide regular reports and insights to management on the team's performance and opportunities for improvement.

Document Management:

• Oversee the organization and maintenance of all procurement and payment-related documentation, ensuring compliance with audit and legal standards.

Training & Development:

• Train team members on process changes and updates, ensuring everyone is aligned with current best practices.
• Provide ongoing development opportunities to enhance the team's skills and efficiency.

Ad Hoc Support:

• Provide hands-on support for PTP and T&E high-priority tasks and projects.
• Manage escalations from the BPO team, ensuring timely resolution of issues that could impact procurement operations.

Leadership & Supervisory Experience:

• 1-3 years of supervisory experience, with a proven track record of managing teams in accounts payable and PTP operations (nice to have).
• Demonstrated ability to mentor, train, and guide team members to drive efficiency and performance in payment processes.

Procure-to-Pay (PTP) & Accounts Payable Expertise:

• Seven+ years of experience managing end-to-end PTP processes in a global setup, with a focus on accounts payable, purchase order (PO) management, and invoice processing.
• Strong background in handling high volumes of accounts payable activities, ensuring accuracy and timely processing of payments.

Travel & Expense (T&E) Management:

• Experience with travel and expense management, including policy compliance, expense reconciliation, and the use of T&E tools like Navan.
• Ability to manage and optimize expense reporting processes while ensuring adherence to internal controls and company policies.

Accounting & Financial Acumen:

• Strong understanding of accounting principles, accounts payable processes, and financial reconciliations, with a CPA or equivalent qualification preferred.
• Experience with month-end close processes, ensuring accurate reporting and timely reconciliation of accounts payable and T&E transactions.

Attention to Detail & Compliance:

• Impeccable attention to detail, ensuring accuracy in invoice matching, PO creation, and payment processing.
• Strong focus on internal controls and compliance with company policies, including audit readiness and risk mitigation.

Project Management & Communication:

• Excellent project management skills, with the ability to oversee multiple tasks and ensure timely completion of key deliverables in accounts payable and T&E.
• Strong verbal, presentation, and written communication skills, with experience working with cross-functional teams, including finance and procurement.

Problem-Solving & Process Improvement:

• Proven ability to identify opportunities for process improvements in accounts payable and T&E workflows to increase efficiency and reduce cycle times.
• Analytical mindset with a focus on using data and reporting to continuously optimize PTP and T&E processes

Collaboration & Cross-Functional Skills:

• Experience working closely with finance, procurement, and legal teams to ensure smooth operations in PTP and accounts payable.
• Ability to manage vendor relationships and resolve issues related to payment processing and compliance.

System & Tool Proficiency:

• Proficient in ERP systems such as NetSuite and procurement tools like Zip and IronClad (highly desired).
• Advanced analytics (i.e. Excel, Databricks, Tableau) skills for data analysis, financial reporting, and the creation of custom reports to support decision-making in PTP and T&E processes.
• Familiarity with Gmail/G Suite tools and Slack for communication and collaboration.

Education:

• Bachelors degree in Accounting, Finance, Business Administration, 
• Economics, Supply Chain Management, or other relevant fields.

Additional Skills & Requirements:

• Ability to pass an NBI background check.