Sales Trainer

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

The Sales Trainer serves as the subject matter expert in coaching and training to drive sales expertise for cross-functional teams. He/she is responsible for developing processes and solutions to enhance productivity and sales performance. This role will work in collaboration with key stakeholders to identify challenges, align company goals and strategies, and ensure continuous improvement and growth within the sales organization.

Duties And Responsibilities

• Spearhead the design, development, implementation, and evaluation of sales processes and learning initiatives including training programs, product knowledge and demonstrations, and other development programs
• Collaborate with key stakeholders to ensure sales processes and training are continuously aligned with business objectives, key strategies, and performance challenges
• Evaluate each sales role and conduct learning initiatives across different teams using the most appropriate training method per case
• Participate in sales calls or official business meetings to ensure application of best practices and techniques
• Provide proactive support to the sales organization by being readily available to coach, mentor, or advise employees on sales expertise, brand and product knowledge, and appropriate techniques or best practices
• Provide support in establishing a framework for managing sales performance and strategy
• Provide consistent and accurate evaluation reports on effectiveness of training programs and determine revision or enhancements
• Maintain open-communication climate to gather timely and honest feedback from team members
• Design and oversee the onboarding of new sales employees
• Ensure sales organization is up-to-date with employee development trends
  
  
  

Qualifications

• Proven work experience as a sales training specialist or sales enablement manager in a fast-paced and target-driven environment
• Proven track record in sales and service delivery as an Account Manager, Relationship Manager, or a similar role
• Extensive knowledge on modern training techniques and application of learning principles
• Strong understanding of sales processes and managing sales funnels, preferably B2B sales in particular
• Ability to independently manage full training cycles and deploy process-improvement measures across cross-functional teams
• Experience in telesales or remote sales management is preferred
• Enterprise ISP product knowledge is a plus
• Additional certification in training is a plus
  
  
  

Personal attributes

• Excellent communication, presentation, and interpersonal skills
• Strong team management skills with proven ability to lead, motivate, and drive outcomes
• Ability to balance empathy and flexibility versus accountability and commitment in the workplace
• Process-oriented and growth-oriented mindset
  
  
  

Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement

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