Sales Manager

Location: Maynila, Philippines

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales has been present in the Philippines since 2002, and continues to support the country’s big ambitions in the aerospace, defence and digital security sectors. As a committed partner to the country, Thales works closely with key Filipino partners in the areas of digital identity and security, air traffic management and defence, where its technologies and services supplied Digital Identity & Security business lie at the heart of modern life, from payment to enterprise security and the internet of things. Thales employs a workforce of close to 200 employees in the Philippines, across two facilities in Manila and Laguna.

Customer focus

• In charge of prospecting, promoting and selling identity and biometrics related solutions to customers in Philippines
• Be the primary sales interface for the assigned accounts, including business and administrative coverage
• Interface with various resources within the Business Units to ensure the customer needs are fully addressed and that appropriate resources are allocated in due time to the account
• Ensure the overall customer satisfaction. Build and follow the relevant recovery plans
• Ensure consistency between the different local commercial approaches on DIS’s level in order to achieve both short to long term business results
• Establish high-level strategic relationships with the accounts. Identify main contacts and decision makers. Facilitate the creation of relevant relationships for the appropriate DIS resources.
• Create and implement a follow up process in order to monitor the customer actions.
  
  
  

Accounts acquisition

• Collaborate closely with Bid Manager to set up tender response strategies and Bid process deliverables. Coordinate and manage tenders answer when a Bid manager hasn’t been appointed.
• Be accountable for all named accounts revenue streams
• Provide the accounts with product evolution inputs and roadmap definition
  
  
  

Accounts management

• Follow the project implementations, set up a crisis management plan if necessary
• Ensure that relevant Market information are communicated internally in DIS
  
  
  

Business development

• Develop, propose and implement strategic planning for each country/account, in line with DIS’s sales strategy
• Identify new opportunities and position DIS as a key partner within the accounts
• Improve DIS’s offering by creating values and information sharing processes for efficient exchange of information about customers, competitors and industry
• Create technical and sales synergies with third parties to enlarge the sales opportunities scope at the customers’
  
  
  

Requirements:

Education

• Engineering or Business school diploma or post-graduate degree
  
  
  

Experience Level

• Proven track records in winning large scale Government projects
• A minimum of 10 years experience in solutions selling and large account management, ideally in the Biometrics-related projects / ID & Passport / Border Management / Law Enforcement / Digital Transformation
  
  
  

Competencies

Technical/functional Skills

• Fluent English, Filipino and Tagalog
• Strong solution sales skills
• Strong understanding of the Public Sector
• Good business analysis and mid-term vision
• Good oral and written communication skills
• Negotiation skills
• Knowledge of High-Tech market: Biometrics, IT system, smart card and document security
• Marketing analysis skills
• Good knowledge of Microsoft Office package
  
  
  

Behavioral skills:

• Customer/Business oriented
• Interpersonal skills
• Ability to create and maintain good relationships with top managers and government officials
• Diplomacy
• Organized
• Leadership
• Accountable
  
  
  

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!