Reserve Officer

RCBC


Date: 2 weeks ago
City: Manila
Contract type: Full time
Job Summary

  • Assumes the position of absentee Business Center personnel. Ensures strict implementation and consistent compliance to the policies and procedures, BSP/AMLA regulations and other external regulatory rules of the Bank. Supports the business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.

How will you contribute?

  • Assumes the position of Service Manager (SM), Service Officer (SO), Service Associate(SA), Service Associate-Pickup Teller (SA-Pickup Teller) in their absence.
  • Assists in performing compliance reviews on case to case as assigned by the Regional Service Head.
  • Performs ad hoc tasks i.e. special investigation/review, reconciliation of unbalanced accounts, ATM duty officers, etc. as assigned by the District Service Head.
  • Ensures that Business Center (BC) transactions are processed within the set limits, approvals and authorities as prescribed by Bank policies and/or the Operations Manual of the branch and other regulatory bodies.

What will make you successful?

  • Someone who can work efficiently and effectively in a banking and sales environment, who feels confident in their working capacity and be able to handle clients professionaly.
  • At least a 4 year graduate with a degree in business or any service industry oriented course.
  • With extensive knowledge in bank policies and procedures for branch operations.
  • An advantage if with sales/ marketing experience in a bank.
  • Willing to be assigned in different branches within the area of assignment

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

SYSTEMS AND PROJECTS OFFICER

Bank of the Philippine Islands (BPI), Manila
2 days ago
Directly reports to Agency Banking Platform Management, SPD and Operations Head and responsible for delivering a complex multi-technology, multi-vendor and/or multi-component program with a high business significance and profile. The role will focus on the successful delivery of the program to accomplish stated business outcomes, on-time and profitable, quality delivery of the agreed contractual commitments, while maintaining excellent customer satisfaction.Responsibilities...

SALES OFFICER (MOTORCYCLE LOAN)

Bank of the Philippine Islands (BPI), Manila
2 weeks ago
The Sales Officer is responsible for generating new business by promoting and selling motorcycle loan products. This role involves building and maintaining relationships with sales partners and various sales channels, understanding the financial needs of the customers, and providing tailored loan solutions to help them sell motorcycle loan product. The ideal candidate will have a strong sales background, excellent communication...

Lead of Customer Service Operations - Customer Service Operations, MariBank

Monee, Manila
2 weeks ago
Job DescriptionThe Lead of Customer Service Operations is in charge of the management of all customer service channels of the bank. The head is responsible in providing the best customer experience through addressing and attending to all concerns/complaints of customer and non-customers of the bank who coursed through their concerns through our official communication channels.Overall management of customer service channels.Spearhead...