SYSTEMS AND PROJECTS OFFICER

Directly reports to Agency Banking Platform Management, SPD and Operations Head and responsible for delivering a complex multi-technology, multi-vendor and/or multi-component program with a high business significance and profile. The role will focus on the successful delivery of the program to accomplish stated business outcomes, on-time and profitable, quality delivery of the agreed contractual commitments, while maintaining excellent customer satisfaction.

Responsibilities

• Manages and reviews the project plan of each project manager.
• Ensures that timeline for all project activities are the most efficient.
• Regularly checks the work progress for each project and ensures that critical issues are addressed or escalated accordingly.
• Coordinates with ISG and Channel/Platform Managers, evaluate projects and surfaces issues that may affect delivery and timeline.
  
  

Qualifications

• Bachelor’s Degree in Computer Science or IT software programming
• At least 2 to 4 years of experience in handling technology-based projects and well versed in the Software Development Life Cycle (SDLC)
• Skills in program management, system and business analysis, and supervisory skills