Reporting Analyst
Probe Group
Date: 5 hours ago
City: Makati City
Contract type: Full time
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Job Description
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Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
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Life at Probe Group
Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.
Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.
Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
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Job Description
- Manages day-to-day results reporting and visualization through research and analysis of data
- Works closely with management to set, measure and help accomplish team and departmental goals/vision
- Creates and maintains Key Performance Indicator (KPI) dashboards/reports to help the department measure effectiveness
- Documents department/business critical reports
- Builds rapport with department managers, stake holders, and users
- Leads meetings/presentation and be able to provide insight of company and departmental statistics/KPIs
- Reviews data quality, provide guidance and controls to upstream data providers and sources
- Leads meetings and provides campaign specific insights and statistics
- Applies continuous improvement techniques and methods to internal processes and systems to increase efficiency and customer service, and to reduce costs.
- Reviews and ensures the security, integrity and validity to all data and reports
- Maintain up to date knowledge of emerging technologies/next generation platforms and recommend solutions that drive innovation and business value
Apply Now
Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.
Get notified for similar jobs
You'll receive updates once a week
Enter Email address (Required)
Failure!
Get tailored job recommendations based on your interests.
profile icon
Profile recommendations
No recommendations found
Similar Jobs
No recommendations found
Jobseekers Also Viewed
No recommendations found
Life at Probe Group
Culture Our unique passion-focused culture creates a bright, bold, and buzzing atmosphere.
Employee Wellbeing Probe looks to support your well-being, partnering with Sonder Digital Care Platform.
Diversity and Inclusion Our "I Belong" program aims to create an environment where our uniqueness can thrive.
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