Real Estate Virtual Assistant - Mandarin Speaker (ON-SITE)

Job description

Job Summary

We're seeking a dynamic and detail-focused Executive Virtual Assistant proficient in both English and Mandarin to join our team. This is a full-time, office-based role within a real estate company specializing in new developments. We need someone exceptionally organized with great attention to detail.

WHY WORK WITH US

Benefits:

• Competitive salary depending on experience
• Paid Service Incentive leaves
• Dynamic, fun, and supportive team
• Long-term opportunity with career growth and advancement

THE POSITION

Help agents in Sydney, Australia with Property Management tasks and offer administrative support by handling Compliance, Rent Review, Lease Renewal, Routine Inspection, Tenancy Application, Property Listing, and Arrears. Also, manage databases, handle business communications, and prepare reports.

Requirements:

• MUST be able to speak, read, and write in both English and Chinese (Mandarin).
• Experience as an admin/executive assistant (Property Management experience is a plus).
• Proficient skills in Microsoft Excel, Outlook, PowerPoint and Word
• Work well in a fast-paced environment
• Tech Savvy

Essential Competencies:

• High-level accuracy and attention to detail
• Self-starter who shows initiative
• Knows when to escalate issues
• Superior customer service experience
• Demonstrated ability to work under time pressure
• Fast and accurate data skills

Responsibilities:

• Updating CRM systems
• Preparing Properties that are due for Compliance Inspection, Rent Review, Lease Renewals, and Routine Inspection.
• Preparing Properties for Market Listing
• Processing Lease Board request and takedown
• Chase Tenants on Arrears
• Answering client requests
• Monthly and weekly reporting
• Social media posting
• Compliance management
• Booking Inspection schedule and sending Inspection notice and reminder to Tenants
• Sending Rent Increase Notice & Lease due to expire to Tenants and Landlords
• Drafting of Residential Tenancy Agreement

Benefits:

• Work on Site – Full time
• Fixed Dayshift Schedule
• Fixed Weekends off
• Free Morning Snacks
• Additional Paid Leave
• Great pay plus additional incentives and benefits
• Paid training
• Salary Increase after a review at the anniversary engagement
• HMO and Government-mandated benefits

Job Types: Full-time, Permanent

Pay: Starting Php 28,000.00 per Month

Benefits:

• Additional leave
• Health insurance
• Paid training
• Pay raise

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Virtual Assistance: 1 year (Preferred)

Language:

• English (Required)
• Mandarin (Required)