Quality Assistance Manager

Linda Hausermann & Associates


Date: 5 days ago
City: Cebu City
Contract type: Full time
Job title: Quality Assistant Manager-Insurance-EBU

Work location: Cebu

Work set up and schedule: Onsite and Shfiting

Salary: 40k-50k

Headcount: 1

Qualifications:

Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role

Knowledge of quality tools and analysis

Experience In Financial Services (preferred)

Must have an understanding of NPS calculation/CSAT

Knowledge of quality framework deployment in new transitions

6 years of experience in BPO

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