Quality Assistance Manager
Linda Hausermann & Associates
Date: 5 days ago
City: Cebu City
Contract type: Full time
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Job title: Quality Assistant Manager-Insurance-EBU
Work location: Cebu
Work set up and schedule: Onsite and Shfiting
Salary: 40k-50k
Headcount: 1
Qualifications:
Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role
Knowledge of quality tools and analysis
Experience In Financial Services (preferred)
Must have an understanding of NPS calculation/CSAT
Knowledge of quality framework deployment in new transitions
6 years of experience in BPO
Work location: Cebu
Work set up and schedule: Onsite and Shfiting
Salary: 40k-50k
Headcount: 1
Qualifications:
Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role
Knowledge of quality tools and analysis
Experience In Financial Services (preferred)
Must have an understanding of NPS calculation/CSAT
Knowledge of quality framework deployment in new transitions
6 years of experience in BPO
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