Project Analyst

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Role objective

The Vocus Consumer Transformation office is looking for a Project Analyst to work across the portfolio of projects and support the PMO.

duties & responsibilities

The scope of the Project Analyst role includes the following activities and responsibilities for each assigned project:

Assist Project team with the compilation and distribution of Project Status Reports. Assist Project Managers with management of project subcontractors and suppliers, including collation of subcontractor Status Reports, processing invoices, time sheets, expenses and purchase orders. Assist Project Managers and project team members by formatting and editing project deliverables and maintaining project-specific documentation templates. Provide daily administrative support to project teams as directed by the PMO. Maintain the PPM Tool and Project Management Framework templates Ensure project timesheets are completed on time Facilitate project meetings when required (such as risks, issues) and ensure project registers are completed. Ensure projects are properly closed once completed Liaise with the Finance team to analyse project financials when required.

key internal & external relationships

• All business leaders within the Transformation Office
• Team Peers and Teams

key selection criteria

Required Skills & Competencies

• A minimum of 3 years of industry experience is required in Project Administration / Coordination roles in the telecommunications, civil construction, or utilities industries. Candidates with experience in IT Project Administration / Coordination roles will be considered.
• Deep familiarity and extensive experience with the Microsoft Office 365 suite including Microsoft Office and SharePoint.
• A high-level understanding of software development life cycle would be an advantage
• Excellent verbal and written communication skills
• Ability to work well in a small team
• Strong computer and administrative skills
• Proficiency with key software packages is mandatory: Microsoft Office 365 and SharePoint
• Working knowledge of Visio and Project would be an advantage
• Working knowledge of Portfolio Project Management tools is an advantage
• Experience being part of a PMO implementation project
• Clear understanding of Project lifecycle
• Exposure to Agile Projects
• Project Management Training (PRINCE2, PMP etc) will be seen as an advantage.

Attributes

• Demonstrates the Vocus Values; One Team, Our People, Disruptive Thinking, Crazy About Customers
• Ability to maintain effectiveness during period of change in work responsibilities or environment
• Bachelor’s degree is preferred

Work health & safety (WHS) responsibilities

Vocus is committed to providing a safe and healthy workplace for all workers, contractors, visitors and other stakeholders.

All Vocus Team Members are required to comply with Vocus’ Work Health and Safety policy and take reasonable care for their own and other team member’s health and safety.

In addition to above, Management and Leadership positions within Vocus are also required to lead by example, setting high WHS standards in line with Vocus’ Work Health and Safety policy.

security responsibilities

Adopting work practices which ensure compliance with the Vocus Group’s Information Security standards, policies and guidelines, which include, but are not limited to;

• the Security Policy
• the Acceptable Use Policy
• the Privacy Policy

Join the A-Team and experience the A-Life!