Team Leader
Afni, Inc.
Date: 2 weeks ago
City: Quezon City
Contract type: Full time
Description
The Team Leader is responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing feedback.
Requirements
Minimum Hiring Requirements:
The Team Leader is responsible for entry level supervisory duties and the support and development of the agents. The incumbent will be responsible for executing performance improvement strategies for the attainment of department and team goals. This position will be responsible for monitoring rep calls, quality and performance-related coaching and providing feedback.
Requirements
Minimum Hiring Requirements:
- 1-2 years of experience as Team Leader
- Candidate with experience in handling Telco program is needed
- Amenable for Graveyard/Shifting schedules
- Willing to work in Commonwealth, Quezon City site.
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