Product Owner/Business Analyst

Your key responsibilities

• You will report to the Product Lead of your product space
• You will work closely with users, interview them, collect feedback, listen and challenge them so we can build a well-loved Product that delivers the most value
• You will continuously improve the Product and service and the related customer
• journey based on user feedback, policy and regulatory requirements. Also, taking into consideration evolving commercial needs and market landscape
• You bridge IT and business through understanding of client needs, digitization and
• ensure delivery is of the right quality by defining and executing user acceptance test
• You will bridge the gap between users and developers, data analyst in the team
• Translating the voice of the user into clear requirements for your IT colleagues
• You will be responsible for building a safe and secure Product and/or service, working
• together with the team to comply with NFR risk requirements e.g. IT risk, RCSA processes etc.=
• You will be responsible for continuous learning and sharing of your experience/
• knowledge and colleagues from different domains. You are the example in giving and receiving feedback to improve yourself, the squads and the Lending Delivery organization
• You will use different ways of working like design thinking, lean startup and agility to
• ensure the quality of features and stories. You have an entrepreneurial mindset; think big, start small and scale fast. Customer journey mapping is one of the key artifacts you need be familiar with

We are looking for:

• A growth mindset, who wants to drive change, work on cool digital innovation initiatives
• Your ability and drive to contribute to product delivery and development of expertise
• Your ability to simplify complexity and drive operational excellence
• Your ability to promote and embed delivery culture in the organization
• A colleague with analytical skills who takes decisions based on data and facts
• Strong resilience: your ability to navigate through ambiguity and simplify complexity
• A pro-active, creative and an out-of-the box thinker
• An open and transparent communicator
• An energetic, motivating person who can work as part of a team but also

1. independently. A colleague who displays all aspects of ING’s Orange behavior

Education and background

• Minimal 3 – 5+ years of working experience
• Pro-active, open minded, goal driven personality and the capabilities to optimally function within an Agile environment
• Experience/affinity with Wholesale Banking within Front Office or Operations
• Interested in new technology
• Excellent command of English