Product Manager - Open Banking Business Officer

The Open Banking Business Officer is primarily responsible for ideating and creating features and use cases that meet the needs of customers, both external and internal, in the Open Banking space. The Open Banking Officers also responsible in expanding the use of Open Banking solutions and managing the entire Open Banking Solutions Portfolio lifecycle from inception to retirement.

Responsibilities

Strategic and Financial Performance

• Shapes and influences the development of Open Banking roadmap
• Expands revenue streams and customer services by identifying opportunities for new service developments, or enhancements to existing Open Banking Solutions including the creation of features, use cases and business cases
• Manages and monitors the entire Open Banking solutions portfolio lifecycle from inception to retirement including product performance, utilization, profits and losses, and coordinating with the support units for the development and operationalization of the Open Banking offerings
• Facilitates continuous collaboration with internal and external partners with the aim of
• bringing new capabilities under the Open Banking space and promoting these solutions to
• the Bank’s clients
• Leads continuous market research for new concepts and translate gained market insights into business opportunities
• Carefully plans and allocates budget to the right activities / strategies to achieve the department’s goals
  
  

Process Development

• Creates of Service Blueprint
• Works closely and collaborates with internal partners to provide relevant support to address concerns, complaints and suggestions raised by partners and other units of the Bank
• Ensures that inquiries and concerns are attended to and resolved to ensure synergy between the Bank and the Partners.
• Ensures the delivery of initiatives to achieve the agreed project benefits for the business.
• Identifies risks, issues, and changes for the project, and reports these to the Department, Division and/or Group Head
• Monitors and assists in post-implementation project reviews
  
  

Governance

• Ensures compliance with regulatory guidelines related to Open Banking
• Ensure that all BSP, risk and compliance, regulatory and internal approvals relevant to the offering are secured, in order and properly documented
• Does continuous risk assessment to ensure transactional security and compliance to incumbent standards
  
  

Others

• Provides business advisories as key subject matter expert on Open Banking with knowledge on markets, regulations, and customer personas
• Performs other duties in relation to this functions that may be assigned from time to time by the Open Banking Business Department Head
  
  

Qualifications

• Must be a bachelor's degree holder in any business, marketing, or technical-related course
• Must have at least 2 years of experience a in Marketing/Product/Project Management/Business Development
• Must have relevant prior experience in drafting vision statements, epics and user stories
• Must have strong understanding of product financials
• Must have adequate knowledge of banking products, payment gateway, and the Bank’s platforms and its functionalities
• Must have good understanding of the product development lifecycle
• Must have working knowledge in digital / fintech product development and lifecycle
• Must have prior knowledge and first-hand experience in client co-creation, user experience (UX), user interface (UI) oriented assignments, particularly on fast-emerging touchpoints such as mobiles and tablets as well as the conventional channels such as Web and Host-to-Host
• Must have above-average communication and interpersonal skills
• Must be detail-oriented, and proficient with MS office systems
• Must have meeting facilitation and presentation skills