Product Delivery and Management Head

East West Banking Corporation


Date: 5 hours ago
City: Makati City
Contract type: Full time

About the Job


Locations: Makati

Corporate Title: Assistant Vice-President to Senior Assistant Vice-President

Work Arrangement: Hybrid


Our Digital Products and Channels team is looking for experienced professionals to join us in Makati for the role of Product Delivery & Management Head.

In this role, you will lead the Project Management Office, Bank Marketing, and IT teams to drive product conceptualization, design, execution, maintenance, and innovation across all digital banking services. You will oversee the development and delivery of world-class customer experiences by managing end-to-end CX/UI/UX, prioritizing product builds, and ensuring seamless integration with internal systems and third-party open banking partners.


Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.


What the role will entail

  • Lead the digitization and onboarding of bank products across relevant customer segments and channels, applying customer-centric design thinking.
  • Manage the development and lifecycle of digital banking products and services, including fund transfers, bills payment, and multi-product digital platforms like EasyWay, KOMO, and EWB websites.
  • Drive innovation by launching new digital products and partnerships, including the acquisition and integration of third-party value-added services (e.g., insurance, investment platforms).
  • Champion exceptional digital customer experiences through superior CX/UI/UX design, ensuring seamless and consistent user journeys across all digital touchpoints.
  • Leverage data analytics and customer insights to inform product strategies, improve engagement, and identify risks and opportunities.
  • Oversee product development and testing processes to ensure timely, high-quality releases aligned with customer needs and market trends.
  • Build and lead a high-performing digital product team, setting strategic direction, fostering collaboration, and driving a culture of innovation and continuous improvement.


What we’re looking for

  • Bachelor's Degree in Management, Technology or related field
  • Minimum of 10 years of cumulative experience across technology-based industries (e.g., IT, Telco), digital start-ups, and banking and/or Fintech
  • At least 5 years in an executive leadership role within the above sectors, demonstrating strategic and operational expertise
  • Proven expertise in digital technologies, regulatory frameworks, and product/channel management, with a strong track record of driving innovation, business growth, and data-informed decision-making.
  • Exceptional leadership, communication, and collaboration skills, with a commitment to integrity, critical thinking, inclusivity, and delivering results aligned with strategic business objectives.



What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth


To know more about us, and our career opportunities visit https://careers-page.com/eastwest-bank

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior C++ developer with embedded background

AFRY, Makati City
13 hours ago
Company DescriptionAFRY is a European leader in engineering, design, and advisory services, with a global reach. As a company, we are driving change towards a more sustainable society.We are 19000 devoted experts within product development, IT, infrastructure, industry, energy and digitalization, creating sustainable solutions for generations to come.For our team in Manila we need a senior C++ developer.Job DescriptionThe role:...

Leads Generation Manager

Ninja Van, Makati City
1 day ago
About The UnitMarketing Unit creates a strong online presence and differentiate NV's services in a competitive market. The Unit develops a clear brand message that emphasizes the company's unique value proposition, whether it's reliability, speed, or eco-friendly practices. This message is reflected across all marketing materials and customer interactions.They use digital tools to nurture leads and build trust with potential...

Amazon Catalog Specialist

Amz-AllStars, Makati City
3 days ago
Employment Type: Full Time - Remote with Philippine Employment BenefitsHealth Care, Social Security Contribution, Paid Leave, 13-Month, etc.How you'll make an impact:As an Amazon Catalog Specialist, you will be responsible for managing and optimizing product listings on Amazon. Your role will be critical in ensuring listing accuracy, resolving catalog issues, and improving product discoverability. By maintaining a well-structured and compliant...