Product Coordinator (ticketing and reservations for sports, concert, and theater events experience)

ROLE SUMMARY

Our client is looking for a Product Coordinator who will be responsible for rapidly creating and managing unique live entertainment packages (sports, concert, and theater) on the company’s core websites and other collaborating sales channels. This position will also be responsible for the swift editing, updating, and placement of all content to ensure the best overall user experience. Proven keys to success in this department is a heightened focus on attention to detail while instituting a systematic approach and ensuring timely output. He/She will have a very keen intuition, be extremely organized, be able to follow directions, work well with others, and be able to adjust to an ever-changing and dynamic industry.

WORK SCHEDULE: 9:00 AM – 6:00 PM Eastern Standard Time (10:00 PM – 7:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

ESSENTIAL FUNCTIONS:

• Create and manage VIP package offers, utilizing multiple platforms including Point of Sale and proprietary software to rapidly create, publish, and manage VIP package offers, ensuring products are brought to market swiftly and efficiently
• Assist the VIP Product team with administrative duties to expand reach and boost production, prioritizing speed, and accuracy
• Adhere to product management best practices as outlined by the VIP Product Manager, including swift and regular content maintenance, and troubleshooting to ensure timely and accurate updates
• Collaborate with the VIP Product team to effectively manage workflow, prioritize tasks, maximize output, and increase revenue with a sense of urgency
• Maintain key performance indicators (KPIs) to meet departmental goals, strategies, and objectives, emphasizing speed and precision
• Stay vigilant to industry trends and technological changes, reacting quickly to both positive and negative developments to maintain a competitive edge
• Identify and resolve issues promptly, ensuring that any anomalies are addressed quickly to maintain the highest standards of product delivery
• Assist with other duties as directed by the VIP Product Manager, with a focus on rapid execution and continuous improvement

QUALIFICATIONS:

• A Bachelor’s degree in the related field
• Previous work with event ticket vendors
• Knowledge of pricing and selling tickets to events
• Ability to read and interpret zones and seating maps for large venues such as arenas, theaters, amphitheaters, and stadiums
• Demonstrate longevity in positions, be a self-motivated individual with the ability to work independently
• Possess strong time management skills
• Demonstrate a keen attention to detail and flexibility to adapt to a dynamic environment
• Experience in a multi-client environment
• Strong computer aptitude, which includes expertise with Microsoft 365 applications
• Strong organization, oral and written communication skills

What awaits you upon securing the position?

• Attractive compensation
• Assured allowances
• Leave credits
• Overtime Pay
• Night differential benefits
• Comprehensive health and life insurance upon hiring, covering one free dependent
• Special anniversary incentives
• 13th-month salary bonus
• We provide the necessary equipment!

Other Details

• Work Schedule: Night Shift
• Full Time
• Permanent WFH set-up
• Job Type: Full-time

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance

Schedule:

• 8 hour shift