Payments Operations Center Analyst (POC Analyst) - Manila
Finyon Global
Date: 11 hours ago
City: Makati City
Contract type: Full time
At Finyon Global, we harness the power of talent to drive the future of fintech. We're looking for innovative minds from Asia and Africa to join our mission in shaping the next wave of financial technology.
We are looking for a Payments Operations Center Analyst (POC Analyst) to join our company.
This position follows a fixed schedule: Wednesday to Sunday, from 14:00 to 22:00 (Manila time).
The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!
What You Will Be Doing
We communicate clearly and authentically in all situations.
We take full responsibility for challenges, delivering results with accountability.
We always seek ways to improve, never settling for the status quo.
We lead by example, inspiring and creating impact beyond our formal roles.
We embrace calculated risks, acting with courage and learning from our mistakes.
We are looking for a Payments Operations Center Analyst (POC Analyst) to join our company.
This position follows a fixed schedule: Wednesday to Sunday, from 14:00 to 22:00 (Manila time).
The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!
What You Will Be Doing
- Monitoring and overseeing payment flows in real-time, ensuring transaction stability and efficiency. Its main focus includes:
- Continuous monitoring of payment success rates.
- Early detection and alerting of failures or anomalies.
- Trend analysis to improve system stability.
- Coordination with technical and business teams for rapid incident resolution.
- The POC serves as the central hub to ensure payments are fast, secure, and efficient, minimizing disruptions and optimizing user experience.
- 2+ proven experience in Operations area or similar.
- Currently studying or recently graduated in Information Systems, Business Administration, or a related field.
- Knowledge of data analytics and reporting.
- Proactive and hands-on — you take initiative and like to get things done.
- Attention to detail.
- Ability to work with tight deadlines.
- Advanced English required.
- Experience working within the payments industry is a big plus.
- Opportunities in a fast-growing company with a dynamic pace.
- A workplace that challenges you and fosters professional development.
We communicate clearly and authentically in all situations.
We take full responsibility for challenges, delivering results with accountability.
We always seek ways to improve, never settling for the status quo.
We lead by example, inspiring and creating impact beyond our formal roles.
We embrace calculated risks, acting with courage and learning from our mistakes.
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