Executive Assistant

Company Overview:

ING’s goal is to enable people to “do their thing” and empower them to stay a step ahead in life and business. We are one of the largest banks in Europe and we continuously evolve to become one of the most innovative companies in the banking sector using proven and art of the state technology. Within Tribe Lending we have set ourselves on a mission to become fully digital and data led so as to enhance the experience of our clients and our employees. Lending is the core of ING’s lifeline. Hence also the driver in ING’s transformation journey.

Executive Assistant

Provides high level services reporting to a business unit head / board member thereby directly supporting the executive to run the business.

Your role and work environment:

• We are looking for a talented and enthusiastic Personal Assistant to support our Capability Hub Lead

What are we looking for?

• Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!
• Personal Assistant

Your role and work environment

• An Executive Assistant would work with tasks such as scheduling; reviewing, prioritizing, and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings, and any other administrative tasks that help the executive perform their job.

Your key responsibilities

• Act as a first point of contact
• Proactively manage and maintain the agenda of the Capability Hub Lead by scheduling meetings and conference calls, arranging appointments and prioritizing the most sensitive matters.
• Providing general administrative assistance, such as drafting email and memos, and preparing communications on the executive’s behalf.
• Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary.
• Accurately recording minutes during meetings, preparing reports, filing, organizing, maintaining, and retrieving corporate comprehensive and accurate records, reports, and documents.
• Collating data to prepare documents for review and presentation by the executive.
• Answering phone calls and/or emails in a polite and professional manner.
• Coordination of travel arrangements.
• Performing minor accounting duties (e.g. travel expenses liquidation, expenses and credit card reconciliation).
• Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department.
• Miscellaneous support tasks.
• Ad-hoc support for major projects as and when necessary.
• Liaise with other PAs at international level to ensure commitments are met.

We are looking for:

• A leader of our Orange Code culture displaying the following behaviors
• Willing to take the initiatives and give reminders.
• Proactive, efficient, and able to always maintain a high degree of confidentiality.
• Attention to detail.
• Collaborative and good at building relationships.

Proven track record and technical skills:

• Bachelor´s Degree
• 5 +years’ professional experience, international environment experience is a plus.
• Excellent written and verbal communication skills
• Strong time management and organizational skills
• Ability to organize and coordinate multiple concurrent projects
• Ability to stay calm under pressure, multitask and adapt to change
• Preferably, have an experience in overseeing budget and expenses
• Strong Microsoft Office skills
• Proficient English (both spoken and written)
• Ability to work on an international environment.
• Tact and discretion
• And experience in developing internal processes and filling systems

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