Payment Admin Staff - PH

Cartrack


Date: 5 days ago
City: Makati City
Contract type: Full time
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Payment Admin Staff to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

  • Generation of reports and posting of payments in the system from various payment channels.
  • Close coordination with the digital and institutional banks regarding payment disputes and other payment related concerns
  • Organize work list to prioritize by outstanding receivables, risk levels, pay history and overall customer value
  • Analyze accounts receivable information to determine priority.
  • Reconcile transactions and accounts
  • Resolve any dispute cases to a mutual satisfactory end between customer and the company
  • Monitoring of collection status and regularly obtaining and updating the information related to the collection
  • Responsible for overdue account management and overdue collection thru telephone calls and emails
  • Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support and other account adjustments as deemed necessary and appropriate
  • Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers
  • Follow up payment of past due invoices and obtain details of payments from customers


Requirements:

  • Graduate of any Accounting / Business Admin course
  • With minimum 2 years of experience in Collections/ AR/ Finance - Account Receivable or Accounting experience
  • Proficient in Microsoft Excel
  • Efficient with good skills on implementing standard procedures
  • Can work onsite in Makati City, NCR from Monday to Friday

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