Package Specialist SAP FIN FI

IBM


Date: 2 weeks ago
City: Quezon City
Contract type: Full time
Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

As a entry level Package Specialist at IBM, you'll help clients in the selection, implementation, and production support of application packaged solutions.

Responsibilities

You'll get in-depth Consulting experience, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment. Join us and start your path as a key player to achieve client results and become the expert you want to be. In your role you may be responsible for:

  • Perform full life cycle of application implementation, including requirement definition, design, development, testing and date migration.
  • Migrate between products or integration with other products, configuration of packages and recovery and backup
  • Use your Consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients business environment.
  • Assist in selection, implementation, and support of application

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

  • Provide Level 3 support for SAP FI modules [FI: GL, AP, AR, AA, Bank Accounting, BCM (Bank Communication Management)]
  • Monitor and resolve incidents, service requests, and change tickets within defined SLAs
  • Analyze recurring issues and propose long-term solutions or process improvements
  • Perform system configuration and testing for minor enhancements and fixes
  • Collaborate with cross-functional teams to ensure seamless integration with other SAP modules (CO, MM, SD, HR, T&E)
  • Support month-end and year-end closing activities
  • Maintain documentation for support processes, configurations, and user guides
  • Assist in user training and onboarding for SAP FI functionalities
  • Stay updated on SAP patches, notes, and best practices relevant to AMS support

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