Operations Support Analyst
RCBC
Date: 3 weeks ago
City: Makati City
Contract type: Full time
Job Summary
- Responsible for the efficient, effective and accurate reconciliation and monitoring of all booked investments in the Finacle Wealth Management System
- Perform preparer & back-up checker functions of all Middle Office processes.
- Directly liaise with various WM product providers to facilitate daily reconciliation of done transactions.
- Calls the attention of the WM frontline for any incomplete, missing and incorrect transactions lodged in the Finacle Wealth Management System (FWMS).
- Responsible in carrying out follow-ups and escalations to key personnel from various product providers to resolve discrepancies on done trades.
- Ensures that Mailing Instructions (MIs), Bank Confirmation Requests and Certification Requests from clients are thoroughly checked for correctness and with no irregularities, performs signature verification of client signature, collates and files these forms.
- Attain client satisfaction by ensuring that statement of accounts, certification and bank confirmations are accurate & correct, regularly generated, no printing delays, and delivered to the client or authorized recipient no later than the required TAT.
- Tracks documentary deficiency report for MI and Certification Request Form.
- Directs the overall generation, printing and supervises dispatch of client statement of account, ensuring completeness and tracking at all stages of delivery.
- Escalates to the Operations Support Department Head any matter requiring immediate resolution, long outstanding issue, unresolved discrepancies, possible internal and external regulatory issue and other related concerns.
- Involve and actively participate in various audits activities by ensuring timely submission of required documents & data' submits recommendation' and tracks resolutions of findings to ensure proper documentation and implementation of commitments.
- College graduate, preferably business course.
- Extensive knowledge of the Bank’s operations, products, and services.
- Experienced in doing reconciliation work & had exposure to customer service
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior UX/Web Designer
RunRemote,
Makati City
21 hours ago
Looking for Filipino (Philippines-based) candidates Position: Senior UX/Web DesignerWork hours: 9:00 AM - 6:00 PM Australian Time ZoneCompensation range: AUD 3,500 / month - AUD 4,500 / monthAt RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just...
Senior Accountant
aimi,
Makati City
2 days ago
This is an excellent opportunity to take on a lead role in managing client portfolios, overseeing financial reporting, audits, payroll and process improvements, all while helping streamline accounting operations.If you're a CPA with at least 5–8 years of experience, strong leadership skills and working knowledge of tools like QuickBooks, Oracle or Xero, we want to hear from you!Office-based | Mon–Fri...
Project Development Officer
Film Development Council of the Philippines,
Makati City
3 days ago
The Film Development Council of the Philippines (FDCP) under the Office of the President of the Philippines was created by virtue of Republic Act No. 9167 (June 7, 2002). The Agency is mandated to formulate and implement policies and programs to upgrade the art and craft of filmmaking and encourage the production of films for commercial purposes, intended for public...
