Operations Support Analyst
RCBC
Date: 12 hours ago
City: Makati City
Contract type: Full time
Job Summary
- Responsible for the efficient, effective and accurate reconciliation and monitoring of all booked investments in the Finacle Wealth Management System
- Perform preparer & back-up checker functions of all Middle Office processes.
- Directly liaise with various WM product providers to facilitate daily reconciliation of done transactions.
- Calls the attention of the WM frontline for any incomplete, missing and incorrect transactions lodged in the Finacle Wealth Management System (FWMS).
- Responsible in carrying out follow-ups and escalations to key personnel from various product providers to resolve discrepancies on done trades.
- Ensures that Mailing Instructions (MIs), Bank Confirmation Requests and Certification Requests from clients are thoroughly checked for correctness and with no irregularities, performs signature verification of client signature, collates and files these forms.
- Attain client satisfaction by ensuring that statement of accounts, certification and bank confirmations are accurate & correct, regularly generated, no printing delays, and delivered to the client or authorized recipient no later than the required TAT.
- Tracks documentary deficiency report for MI and Certification Request Form.
- Directs the overall generation, printing and supervises dispatch of client statement of account, ensuring completeness and tracking at all stages of delivery.
- Escalates to the Operations Support Department Head any matter requiring immediate resolution, long outstanding issue, unresolved discrepancies, possible internal and external regulatory issue and other related concerns.
- Involve and actively participate in various audits activities by ensuring timely submission of required documents & data; submits recommendation; and tracks resolutions of findings to ensure proper documentation and implementation of commitments.
- College graduate, preferably business course.
- Extensive knowledge of the Bank’s operations, products, and services.
- Experienced in doing reconciliation work & had exposure to customer service
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Accounts Specialist - Corporate Banking
RCBC,
Makati City
12 hours ago
Job SummaryAssists Relationship Managers in managing total portfolioHow will you contribute?Responsible for handling the day-to-day transactions of clients Manages the documetation and compliance and ensures that all required information are updated Generate collateral business and deposits from clients and promotes other services of the bank Solicit new, quality clients Packages credit accomodations, and gathers all pertinent documents for credit accommodations....
Customer Service Representative
Talkpush,
Makati City
3 days ago
WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on...
SEO Specialist
RunRemote,
Makati City
4 days ago
Looking for candidates from the Philippines Position: SEO SpecialistWork hours: 9:00 AM - 6:00 PM Australian TimeCompensation range: AU$2,500-AU$3,000/monthAt RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK & Canada just to name a few. All of our roles are...
