Operations Supervisor

RELX


Date: 13 hours ago
City: Quezon City
Contract type: Full time
Accountabilities

Strategic Partnership with Various Stakeholders

  • Ensure a proactive and consultative relationship with all business units supported
  • Monitor shows and constantly partner with stakeholders in terms of activities team will support
  • Continuously explore opportunities to partner with and support the stakeholders while ensuring continuous growth and upskilling of self and team members

Employee Management

  • Ensure new employees are oriented to the organization, its policies, facilities, etc
  • Facilitate Employee growth, training and progress through various means
  • Develop and implement PIP if performance is not adequate
  • Lead regular teambuilding activities including strategic planning, RE Cares, etc.
  • Approve and monitor daily team attendance through HR Teamware
  • Attrition – maintain annualized negative attrition at or below 10%
  • Regularly review the needs of employees
  • Help, discuss, evaluate and resolve personal and work issues among team members
  • Inform and monitor employees during times of crisis or disaster to assess situation
  • Inform the manager of the current situation of team members and recommend solution

Reporting

  • Submit regular operation performance status reports to local RX leadership and stakeholders
  • Produce monthly performance update and other relevant reports to BU stakeholder

Operational Improvement

  • Stakeholder Management – conduct regular operations review and execute action items agreed with the business unit
  • Manage multiple projects simultaneously, proactively reprioritizing when necessary as determined by competitive issues.
  • Receive, review and monitor and manage workload and assignments of the team
  • Manage stakeholder expectations regarding deadlines, quality and efficiency
  • Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions
  • Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations
  • Operations Standard – support compliance with established processes

Hard/Technical, Soft Skills And Complimentary Skills

  • Strong knowledge in Microsoft Word, Excel and PowerPoint
  • Strong analytical, quantitative and deductive reasoning skills
  • People and Performance Management experience is required
  • Experience in events and events management a plus
  • Strong written and verbal communication, problem solving, project management, delegation, and mentoring skills
  • Strong sense of ownership relating to tasks and responsibilities
  • Ability to work under pressure
  • Deadline-driven and attention to detail
  • Organized and very systematic in handling tasks at hand
  • Very proactive in stakeholder management, project ownership, team coordination, and team engagement
  • Very decisive and results oriented
  • Project and time management skills demonstrated by the ability to manage a number of projects at the same time
  • Strong commitment to performance and team success

Qualifications/Requirements

  • Bachelor's/College Degree in marketing, business management or other related fields
  • Must have at least 5 years’ of working experience in the similar capacity
  • Applicants must be willing to work in flexible/rotating schedule depending on business needs

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Partnership Manager (For Pooling)

Athena, Quezon City
1 day ago
At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our...

General Accountant

Journey Tech, Quezon City
1 day ago
An Accountant is responsible for managing financial records, ensuring compliance with accounting regulations, and helping to prepare financial reports. You will also be responsible for overseeing the entire financial operation of an organization, including financial reporting, budgeting, forecasting, and internal controls. They play a key leadership role in ensuring the accuracy and efficiency of financial operations.Prepare, examine, and analyze financial...

CAD Operator

PRONET SYSTEMS INTEGRATED NETWORK SOLUTION, INC., Quezon City
3 days ago
Designs and lays out designs based on specification of the clients as communicated by the Project Engineers, Project Manager And Business Unit Managers Assists Project Engineers / Manager on project specifications and designs Is the primary designer of CAD plans and layout designs, ensuring all project requirements are met according to the standard and specifications Prepare and review project drawings...