Manager, Employee Services

NUSTAR Resort


Date: 1 week ago
City: Cebu City
Contract type: Full time
Department

Human Resources

Employee Type

Probationary

Job Responsibilities

  • The Employee Services Manager is responsible for overseeing various employee services, including dining facilities, uniform forecasting, locker management, nameplate issuance, and property management (sleeping lounges, clinics, etc.). This role ensures that all employee-related facilities and services are maintained to the highest standards, contributing to a positive and supportive work environment.
  • Employee Dining Management: Forecast employee meal requirements based on staffing levels and operational needs. Oversee the daily operations of employee dining facilities, ensuring cleanliness, safety, and high-quality service. Collaborate with the dining team to plan and implement menus that meet employees' nutritional needs and preferences.
  • Uniform Forecasting & Management: Accurately forecast uniform needs based on employee headcount and seasonal changes. Coordinate with suppliers to ensure timely availability and distribution of uniforms to all employees. Implement a system for tracking uniform issuance, returns, and maintenance.
  • Locker & Nameplate Management: Manage the assignment and maintenance of employee lockers, ensuring that they are clean, secure, and well-organized. Oversee the production and distribution of employee nameplates, ensuring accuracy and consistency. Address any issues related to locker security, access, or maintenance promptly.
  • Property Management: Oversee the management of employee facilities such as sleeping lounges, clinics, and other property areas dedicated to employee use. Ensure that these facilities are clean, safe, and fully operational at all times. Coordinate with maintenance and housekeeping teams to address any issues related to these properties.
  • Compliance & Safety: Ensure that all employee services comply with company policies and relevant regulations, including health and safety standards. Conduct regular inspections of dining, uniform, and property facilities to identify and address potential issues.
  • Budgeting & Reporting: Develop and manage budgets for employee dining, uniforms, and property management. Prepare regular reports on the usage, costs, and performance of employee services, providing insights and recommendations for improvements.
  • Employee Engagement: Collaborate with HR and other departments to develop initiatives that enhance the employee experience through dining and property services. Gather feedback from employees on the quality and availability of services, using this information to make continuous improvements.

Qualifications

  • Bachelor’s Degree in Hospitality Management, Business Administration, Human Resources, or a related field.
  • Minimum of 5 years of experience in facilities management, hospitality, or a related field, with at least 2 years in a managerial role.
  • Experience in managing dining facilities, uniform programs, or employee property services is preferred.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in forecasting and budgeting.
  • Ability to manage multiple priorities and work under pressure.
  • Knowledge of health and safety regulations related to dining and property management.
  • Personal Attributes: Detail-oriented with a strong focus on service quality. Proactive and able to anticipate the needs of employees. High level of integrity and professionalism.

Experience Range Range (Years)

3 - 5 years

Job posted on

2024-10-08

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