MAC Information Technology Support
Talent Outsourcing Channel Solutions
Date: 3 weeks ago
City: Davao
Contract type: Full time
About The Role
Talent Outsourcing Channel Solutions is seeking a MAC Information Technology Support professional to join our team in Davao City, Davao del Sur. This is a full-time role that will play a crucial part in providing technical support and maintaining the company's Mac-based IT infrastructure.
What you'll be doing
Providing responsive and efficient support to end-users on Mac-related hardware and software issues
Troubleshooting Mac computers, peripherals, and applications to identify and resolve problems
Assisting with the installation, configuration, and maintenance of Mac devices and software
Documenting IT support activities and maintaining accurate records
Collaborating with the IT team to implement new technologies and improve existing systems
Ensuring compliance with IT policies, procedures, and best practices
What we're looking for
We’re looking for a skilled Mac IT Support professional with strong technical knowledge and hands-on experience in managing and supporting macOS environments in a professional setting.
Key Qualifications
3+ years of experience in macOS device management and MDM administration
Deep expertise with MDM tools such as Jamf Pro, Addigy, Microsoft Intune, Kandji, Mosyle, or VMware Workspace ONE
Proficient in Apple Business Manager (ABM) and Apple School Manager (ASM)
Strong understanding of Apple VPP, app deployment, patch management, and Zero-Touch Deployment strategies
Skilled in enforcing security policies (FileVault, firewall, password protocols) and managing compliance
Proficient in advanced macOS troubleshooting, scripting (Bash, Python, AppleScript), and remote support
Familiar with network configuration (Wi-Fi, VPN, authentication), endpoint security, and asset tracking
Strong problem-solving, communication, and documentation skills
Experience with ITSM tools for ticketing and automation workflows
Preferred Certifications
Jamf 200 or 300
Apple Certified Support Professional (ACSP) or equivalent
If you're passionate about Mac technologies, customer service, and continuous learning, we’d love to hear from you!
What we offer
At Talent Outsourcing Channel Solutions, we value our employees and strive to create a supportive and rewarding work environment. We offer competitive salaries, opportunities for career development, and a range of benefits to support your overall well-being. Join our team and be a part of our continued success!
Apply now for the MAC Information Technology Support role and be part of our dynamic, forward-thinking team!
Talent Outsourcing Channel Solutions is seeking a MAC Information Technology Support professional to join our team in Davao City, Davao del Sur. This is a full-time role that will play a crucial part in providing technical support and maintaining the company's Mac-based IT infrastructure.
What you'll be doing
Providing responsive and efficient support to end-users on Mac-related hardware and software issues
Troubleshooting Mac computers, peripherals, and applications to identify and resolve problems
Assisting with the installation, configuration, and maintenance of Mac devices and software
Documenting IT support activities and maintaining accurate records
Collaborating with the IT team to implement new technologies and improve existing systems
Ensuring compliance with IT policies, procedures, and best practices
What we're looking for
We’re looking for a skilled Mac IT Support professional with strong technical knowledge and hands-on experience in managing and supporting macOS environments in a professional setting.
Key Qualifications
3+ years of experience in macOS device management and MDM administration
Deep expertise with MDM tools such as Jamf Pro, Addigy, Microsoft Intune, Kandji, Mosyle, or VMware Workspace ONE
Proficient in Apple Business Manager (ABM) and Apple School Manager (ASM)
Strong understanding of Apple VPP, app deployment, patch management, and Zero-Touch Deployment strategies
Skilled in enforcing security policies (FileVault, firewall, password protocols) and managing compliance
Proficient in advanced macOS troubleshooting, scripting (Bash, Python, AppleScript), and remote support
Familiar with network configuration (Wi-Fi, VPN, authentication), endpoint security, and asset tracking
Strong problem-solving, communication, and documentation skills
Experience with ITSM tools for ticketing and automation workflows
Preferred Certifications
Jamf 200 or 300
Apple Certified Support Professional (ACSP) or equivalent
If you're passionate about Mac technologies, customer service, and continuous learning, we’d love to hear from you!
What we offer
At Talent Outsourcing Channel Solutions, we value our employees and strive to create a supportive and rewarding work environment. We offer competitive salaries, opportunities for career development, and a range of benefits to support your overall well-being. Join our team and be a part of our continued success!
Apply now for the MAC Information Technology Support role and be part of our dynamic, forward-thinking team!
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