Logistics Manager

Job Title: Logistics Manager

Salary: $1,800/month

Work Set-Up: Remote

Employment Type: Full-Time

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

The Logistics Manager will work closely with senior leadership to scale operations through systems, vendor, and process optimizations. You will manage the inventory system, logistics, and supplier relationships, while also supporting new product launches and customer service. This role requires a proactive, organized, and detail-oriented individual with experience in e-commerce, supply chain management, and international shipping.

Key Responsibilities:

• Work closely with senior leadership to scale operations through systems, vendor, and process optimizations.
• Maintain inventory management systems and update e-commerce and ERP platforms with inventory and product information.
• Schedule product shipments and deliveries with logistics partners; oversee EDI and B2B retail fulfillment.
• Communicate with suppliers to stay up-to-date on product updates and delivery delays; manage purchase orders across manufacturing partners.
• Forecast and project inventory levels to optimize purchase orders.
• Serve as the point of contact with the 3PL partner, ensuring quality service and efficient business goal alignment.
• Support new product development and launches; collaborate with internal teams to optimize operations.
• Oversee brand and assortment on third-party eCommerce platforms, including Amazon, Walmart.com, and others.
• Support customer service by responding to inquiries and managing orders in Zendesk, Shopify, and ERP software.
• Identify opportunities to reduce expenses, increase revenue, and improve the customer experience.
  
  
  

Software/Platforms/Tools:

• Shopify
• ERP systems
• EDI Integrators
• Zendesk
  
  
  

Qualifications:

• Must be a Filipino citizen.
• At least 3-5 years of freelancing experience.
• Experience with fulfillment to large retail chains (Target, Walmart, etc.).
• Experience with item data management/product setup at large retail chains.
• EDI implementation experience.
• International shipping experience, especially with major chains in Canada.
• Experience overseeing a 3PL transition is a plus.
• At least 2 years of experience in a similar role within CPG or beauty.
• Strong passion and belief in the companys mission and community.
• Excellent communication skills, both verbal and written.
  
  
  

Shift Schedule:

• Monday - Friday, 9am-5pm US PST