Level 1 Helpdesk Support Technician
My Offshore Team Philippines
Date: 3 weeks ago
City: Makati City
Contract type: Full time
Our client is a strategic business Solution Provider focused on the delivery of professional services and applications. With over 25 years' experience in the information technology industry.
The role is Level 1 Helpdesk Support Technician. You will provide first level contact and convey resolutions to customer issues, properly escalate unresolved queries to the next level of support, recommended procedure modifications or improvements.
If you have relevant experience with providing help desk support and working knowledge of help desk software & databases then we look forward to talking to you and discussing this awesome opportunity with you!
Here at My Offshore Team (MOT), you will have the opportunity for professional growth and advancement, and the chance to work on diverse and exciting construction projects. Most importantly, you will experience a collaborative and supportive work environment, emphasizing our employees’ well-being. While you get a competitive salary and benefits package, you also get the work-life-balance that we all need.
The role is Level 1 Helpdesk Support Technician. You will provide first level contact and convey resolutions to customer issues, properly escalate unresolved queries to the next level of support, recommended procedure modifications or improvements.
If you have relevant experience with providing help desk support and working knowledge of help desk software & databases then we look forward to talking to you and discussing this awesome opportunity with you!
Here at My Offshore Team (MOT), you will have the opportunity for professional growth and advancement, and the chance to work on diverse and exciting construction projects. Most importantly, you will experience a collaborative and supportive work environment, emphasizing our employees’ well-being. While you get a competitive salary and benefits package, you also get the work-life-balance that we all need.
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